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<DIV id=idOWAReplyText12878 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Hi,</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>anybody have configured group pickup
options in CCM 4.2.3 that worked correctly ?</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2>I have an instalation that the client needs
group pickup and opickup (groups inside other groups) and doesn't work in some
of the line groups/hunt lists (groups) . I've configured the hunt
pilots, (line group/hunt list /hunt pilot), then created the pickup groups,
assigned them to the corresponding phones DNs lines, and when in the cases that
have other groups that need tro being picked up by them, added to the pickup
group the other pickup groups; to have this feature to work, i also configured
the TOD (time of day routing) in the partition of the phone lines, that is also
the pickup group partition. </FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>When i try to pickup calls through the
configured pickups, some of them work, and others dont, it seems to be random,
because i cant figure out any diferences between the ones that work and the ones
that dont work.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Does anybody had the same problem
?</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Anybody knows how to solve it ?
</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>I just dont know what more to do. I really
would be really appreciated with some help / solution to the
problem.</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Thanks in advanced,</FONT></DIV>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2></FONT> </DIV></DIV>
<DIV id=idSignature57995><PRE>Pedro </PRE></DIV></BODY></HTML>