Would love to but we have over 8000 phones and they don't like down time.<br><br>
<div><span class="gmail_quote">On 07/12/2007, <b class="gmail_sendername">Jonathan Charles</b> <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Well, you may want to upgrade to 4.1(3)sr5d and get your phone loads<br>updated... (the sr5d already contains the latest dev pack)...
<br><br><br>Jonathan<br><br>On Dec 7, 2007 6:06 AM, Nick <<a href="mailto:csvoip@googlemail.com">csvoip@googlemail.com</a>> wrote:<br>> Wes<br>><br>> Ok, I don't believe we have a codec mismatch we are using G711 and we do not
<br>> use MOH, the MRGL on the device pool does not contain any MOH resources.<br>><br>> Is there anyway I could check to see if there anything is interupting the<br>> control channel during the media redirection, if the call has dropped.
<br>><br>><br>><br>><br>><br>> On 06/12/2007, Wes Sisk <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:<br>> ><br>> > Not necessarily.<br>> ><br>> > Hold/transfer does place the call on hold. That works fine unless one of
<br>> the call legs meets the following criteria in 4.1:<br>> ><br>> > 1) is h323 to a device that is not h323v2 compliant with empty<br>> capabilities set (ECS) support<br>> > 2) use the CM SIP trunk
<br>> ><br>> > If any call leg uses those then MTP will be required. Otherwise,<br>> generally, MTP should not be required.<br>> ><br>> > Transfers typically drop calls when:<br>> > 1) there is a codec mismatch between the ingress gateway and the MoH
<br>> server. The codec negotation failure usually puts the call in a state where<br>> it cannot be resumed or it just immediately drops<br>> > 2) there is an error closing/opening media channels. This happens with
<br>> H.323 endpoints that do not support ECS. It happens with SIP endpoints that<br>> do not handle the re-invite. It happens when there is a network condition<br>> that delays or interrupts the control channel (h323, sip, mgcp signaling)
<br>> during the media redirection.<br>> ><br>> > /Wes<br>> ><br>> ><br>> > Jonathan Charles wrote:<br>> > Because when you hit the transfer key, the call is placed on hold, to<br>> > do that, you need an MTP.
<br>> ><br>> ><br>> > Jonathan<br>> ><br>> > On Dec 6, 2007 12:53 PM, Voice Noob <<a href="mailto:voicenoob@gmail.com">voicenoob@gmail.com</a>> wrote:<br>> ><br>> ><br>> > Why would he need an MTP to transfer a call?
<br>> ><br>> ><br>> ><br>> ><br>> > On Dec 6, 2007 12:47 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>> ><br>> ><br>> ><br>
> > Is there an MRGL assigned to the device pool? Cuz you need an MTP to<br>> ><br>> > transfer...<br>> ><br>> ><br>> > Jonathan<br>> ><br>> ><br>> ><br>> ><br>> > On Dec 6, 2007 10:59 AM, Nick <
<a href="mailto:csvoip@googlemail.com">csvoip@googlemail.com</a>> wrote:<br>> ><br>> ><br>> > Has anyone come across an issue before where when you press the transfer<br>> > button the call gets dropped, I have one user who claims that when one
<br>> > particular cell phone number calls in and she tried to transfer she<br>> ><br>> > loses<br>> ><br>> ><br>> ><br>> > the call.<br>> ><br>> > This is on a 7960 Version:
7.2 (4.0)<br>> ><br>> > CCM 4.1(3) sr3c<br>> ><br>> ><br>> ><br>> ><br>> > _______________________________________________<br>> > cisco-voip mailing list<br>> > <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>> > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>> ><br>> ><br>> > _______________________________________________
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</a><br>> ><br>><br>><br></blockquote></div><br>