<div>Basically if it's not in the users EXCHANGE INBOX it won't be accessable via the phone.</div>
<div><br>your are correct with your POP downloads it off the server (unless you set it to leave a copy, which would mean the user would have to delete it in both places) Same is true with forwarding. if it does not leave a copy it's "gone" as far as the phone is concerened.
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<div> </div>
<div>Think of anything that would move the Voice mail message out of the EXCHANGE INBOX and that is your answer.</div>
<div> </div>
<div>Scott<br></div>
<div class="gmail_quote">On Dec 12, 2007 10:40 AM, Monica Hardy <<a href="mailto:mhardy@pacific.edu">mhardy@pacific.edu</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">We are running Unified Messaging (Unity 5.0) linked to a partner<br>Exchange server.<br><br><br><br>The question is what are all of the rules when the user's will be able
<br>to only listen to their message via their Outlook email and the message<br>will no longer be available on the phone?<br><br>I cannot find a document that outlines this information.<br><br><br><br>Here is what I have figured out so far when the message will no longer
<br>be available via the phone:<br><br>-When the voicemail is not delivered to the inbox of outlook, the user<br>has setup filters or moved it to another folder<br><br>-When some PST rules have archived the message in outlook
<br><br>-When outlook(exchange) is setup to automatically forward email to<br>another address<br><br>-If the user is using a POP email client and having the email downloaded<br>to their machine.<br><br><br><br>Can you please let me know any other circumstances that would apply so
<br>that the user could not listen to the message on the phone.<br><br><br><br>What about if the voicemail was forwarded a few times?<br><br><br><br>Someone know where the documentation is on this subject?<br><br><br><br>
Thank you<br><br><br><br>______________________________________<br><br>Monica Hardy<br><br>University of the Pacific<br><br>Network Engineer II - Telecommunications<br><br>3601 Pacific Ave.<br><br>Stockton, CA 95206<br>
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