Thanks for the information,<br>is it possible for me to provide a very basic autoattendant in CCM 5 or 6 by any other means, can i use the B-ACD of Call Manager Express with CCM 5 or 6, or there may be some small autoattendant built right into CCM 5 or 6 box
<br><br><div class="gmail_quote">On Dec 13, 2007 8:17 PM, Matthew Saskin <<a href="mailto:matt@saskin.net">matt@saskin.net</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
The "Extended Services" (CRA Engine) doesn't exist under CM5/CM6. If<br>you need the IVR functionality you need to install the included 5 port<br>ipccx license on another (windows based) server.<br><br>-matt
<br><div class="Ih2E3d"><br>zohaib shabir wrote:<br>> Yes I know that in CCM 5 or 6 i have to buy another server and a license<br>> to deploy IPCC on it.i.e why i am concerned that whether CCM 5 or 6 have<br>> the extended Services like Windows Version for IVR
<br>><br>> On Dec 13, 2007 8:07 PM, Matthew Saskin <<a href="mailto:matt@saskin.net">matt@saskin.net</a><br></div><div class="Ih2E3d">> <mailto:<a href="mailto:matt@saskin.net">matt@saskin.net</a>>> wrote:
<br>><br>> 5 seat IPCC express installed off-box.<br>><br>> zohaib shabir wrote:<br>> > Dear All,<br>> > Are Cisco Entended Services Present in Call Manager 5 or 6 like<br>> we have
<br>> > in windows Version,or we have to use 5 seat IPCC express version<br>> for IVR<br>> > or autoattendant Purposes<br>> ><br>> > --<br>> > Regards,<br>> > Zohaib Shabir
<br>> > Network Engineer(Voice)<br>> > DWP Group, TECH Division Karachi<br>> > Ph:+92-302-8232689<br>> ><br>> ><br>> ><br>> ------------------------------------------------------------------------
<br>> ><br>> > _______________________________________________<br>> > cisco-voip mailing list<br></div>> > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
</a> <mailto:<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><div><div></div><div class="Wj3C7c">> > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>><br>><br>><br>><br>> --<br>> Regards,<br>> Zohaib Shabir<br>> Network Engineer(Voice)<br>> DWP Group, TECH Division Karachi<br>> Ph:+92-302-8232689
<br><br></div></div></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Zohaib Shabir<br>Network Engineer(Voice)<br>DWP Group, TECH Division Karachi<br>Ph:+92-302-8232689