<div>OK....... We have figured it out!!!!</div>
<div> </div>
<div>the problem is that I run Berbee InformaCast on my Voice network. it required the InformaCast Server to do the Authentication rather then the CM. Changed that and the Message Monitor works:</div>
<div> </div>
<div><a href="http://informacastserverip:8081/InformaCast/phone/auth">http://InformaCastServerIP:8081/InformaCast/phone/auth</a></div>
<div> </div>
<div><a href="http://cmip/ccmcip/authenticate.asp">http://CMIP/ccmcip/authenticate.asp</a><br><br>I have a Post on the Berbee Forums to see how to work around this. I will post back. when I find out anything helpful.</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>Scott</div>
<div> </div>
<div class="gmail_quote">On Dec 13, 2007 2:21 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>I've restarted the server and have gotten no where except a two day old TAC Case. Does anyone have this working? every time I go in to have it use my phone extension is says can't use use extension. any ideas?
</div>
<div> </div>
<div>Thanks</div><font color="#888888">
<div> </div>
<div>Scott</div></font>
<div>
<div></div>
<div class="Wj3C7c">
<div><br><br> </div>
<div class="gmail_quote">On Dec 11, 2007 2:55 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>OK--</div>
<div> </div>
<div>I have Unity 5.0 installed. I configured the Tapi user and enabled the remote monitor service on the CM integration via the unity integration tool.</div>
<div> </div>
<div>I have not restarted the service yet. But after I do, is there something else I need to do? does the softkey get added via the tapi interface? How does it work?</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>Scott</div>
<div> </div>
<div><a href="http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag115e.html" target="_blank">http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/5x/administration/guide/ex/5xcusag115e.html
</a></div></blockquote></div><br></div></div></blockquote></div><br>