<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:blue;
text-decoration:underline;}
p
{mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";}
pre
{margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.EmailStyle19
{mso-style-type:personal;
font-family:Arial;
color:navy;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=blue>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Greetings Everyone,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I’m hoping someone can help me out
here. I am trying to setup a Cisco 2851, running a 12.4 IPAdvServices IOS
with a Cisco wireless 7921G phone and I’m having a little trouble.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I’ve got the phone working with the
wireless network (not Cisco, but it functions w/ 7920 and network wise 7921G
phones). I’ve pulled an IP Address from the router, it loads all
the TFTP info, etc to the 7921G. My problem is I can’t load the
firmware. I’ve had a few problems, first was I didn’t have a
XMLDefault.cnf.xml file. I’m not real familiar with this file or
XML, but I found a sample file, loaded it on the flash and set it up for
TFTP. I’m not sure if I need to modify it or not though or how.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Anyways, the phone seems happy with the
file I found so I started to try and configure the phone. Just a little
more background, I loaded the CME-basic-4.2.0.1.tar file (I’m writing
this from memory I may have the version numbers wrong there), and using the
“archive /xtract” command I also loaded the CP7921-1.0.3.tar
file. So I think I should be good updating the CCME files to the 4.2
version which does support the phone; however, when I go to the
telephony-service config and try and issue a “load 7921
CP7921-1.0.3” command it doesn’t work because there is no 7921
option. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Also, when doing a “Show
telephony-service” command it shows the version is 3.3 (which I think is
the CCME version). So if loading those new IOS and the CME-Basic file
doesn’t upgrade the CCME to the higher version then what am I not
doing Cisco doesn’t have a lot of info because I think they want
you to use CCM and just have CCME for local survivability. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Also, I know this isn’t right, but I
thought I’d give it a try. Since I don’t run any 7902 IP
phones, I used this command in the telephony-services configuration:
“load 7902 CP7921-1.0.3” and in the ephone config specified the
type as a 7902 trying to ‘work around’ the issue. The phone
does now try and load the firmware, but the phone continues to try and register
downloads the CCM info, attempts to load the firmware and gives messages like:
“Not in Service” and “firmware update failed.” In
the Status message section on the phone itself it keeps logging the
SEP<MACaddress>.cnf.xml file every two minutes or so. No errors though.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I’m really at a loss here. I
know I probably am not doing things the ‘right/cisco way’ but
I’ve followed all the information I can find online. There’s
not much information though for troubleshooting and what is out there
isn’t working the way I think it’s suppose to. Any
ideas/suggestions/help would be greatly appreciated. I think if I can
update the actual system to show version 4.X it may work since version 3.3 and
earlier doesn’t support the phone. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>B.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>‘A VoIP newbie’<o:p></o:p></span></font></p>
</div>
</body>
</html>