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Hi Matt,<br>
<br>
100% normal. In default config the phone will:<br>
1. send keepalive to primary CM every 30 seconds. The phone looks for
TCP ACK and then SCCP Keepalive Ack<br>
2. send keepalive to backup CM every 60 seconds. The phone looks for
TCP ACK only. This traffic keeps the TCP session and prepared in case
the phone needs to register to backup server.<br>
<br>
/Wes<br>
<br>
Matt OLIVER wrote:
<blockquote
cite="mid:A61FDA544A51DE4EAD5AC555332FDCAF921C51@TDSEXC01.telstraclear.tclad"
type="cite">
<title>More on phones displaying cm down during a call</title>
<!-- Converted from text/plain format -->
<p><font size="2">Hi again,<br>
<br>
Today I did a tcp dump on some of the affected switches from the site
that is occaisionally getting cm down errors and found that the phone
was sending out two skinny keepalives one to each of its primary and
secondary call managers. <br>
Only the primary call manager sent an acknowledgement. Can anyone
confirm if this is normal? I am now suspicious of a routing issue
between the secondary cm and the site with the issues. <br>
Thanks Matt. <br>
<br>
<br>
<br>
<br>
<br>
This message was sent from a TelstraClear mobile device.<br>
==============================================<br>
<br>
<br>
<br>
<br>
-----Original Message-----<br>
From: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Sent: Tue Dec 18 12:33:06 2007<br>
Subject: cisco-voip Digest, Vol 58, Issue 104<br>
<br>
Send cisco-voip mailing list submissions to<br>
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or, via email, send a message with subject or body 'help' to<br>
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You can reach the person managing the list at<br>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-owner@puck.nether.net">cisco-voip-owner@puck.nether.net</a><br>
<br>
When replying, please edit your Subject line so it is more specific<br>
than "Re: Contents of cisco-voip digest..."<br>
<br>
<br>
Today's Topics:<br>
<br>
1. Re: Minor investigation help (Jason Aarons (US))<br>
2. Re: SIP Trunk providers (Paul Choi)<br>
3. Re: Minor investigation help (Robert)<br>
4. Re: Minor investigation help (Ryan Ratliff)<br>
5. Re: Minor investigation help (Wes Sisk)<br>
6. Re: OS Upg4.5a and CPU speed (Robert Kulagowski)<br>
7. Unity 4.x loses access to Exchange (Joel P)<br>
8. CME 4.2 and UCCX5 integration. (<a class="moz-txt-link-abbreviated" href="mailto:joe.plummer@yahoo.com">joe.plummer@yahoo.com</a>)<br>
9. Re: Unity 4.x loses access to Exchange (Jason Aarons (US))<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Mon, 17 Dec 2007 16:53:49 -0500<br>
From: "Jason Aarons \(US\)" <a class="moz-txt-link-rfc2396E" href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a><br>
Subject: Re: [cisco-voip] Minor investigation help<br>
To: "Matt Slaga \(US\)" <a class="moz-txt-link-rfc2396E" href="mailto:Matt.Slaga@us.didata.com"><Matt.Slaga@us.didata.com></a>, "Robert"<br>
<a class="moz-txt-link-rfc2396E" href="mailto:rsingleton@morsco.com"><rsingleton@morsco.com></a>,
<a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Message-ID:<br>
<a class="moz-txt-link-rfc2396E" href="mailto:C1FE15183DA37645BC0633BC604E44F007D3FB40@USNAEXCH.na.didata.local"><C1FE15183DA37645BC0633BC604E44F007D3FB40@USNAEXCH.na.didata.local></a><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
Fix<br>
Axix Network Camera or fingerprint kit<br>
<br>
<a moz-do-not-send="true"
href="http://www.axis.com/products/video/camera/index.htm">http://www.axis.com/products/video/camera/index.htm</a><br>
<br>
-----Original Message-----<br>
From: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Matt Slaga (US)<br>
Sent: Monday, December 17, 2007 4:50 PM<br>
To: Robert; <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] Minor investigation help<br>
<br>
Mystery solution:<br>
<br>
The user next to this one got tired of listening to the phone ring off<br>
the hook. He/she got up, walked to this phone and pressed the CFA and<br>
Messages button and quickly went back to their seat.<br>
<br>
<br>
<br>
-----Original Message-----<br>
From: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Robert<br>
Sent: Monday, December 17, 2007 4:39 PM<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] Minor investigation help<br>
<br>
I have a little mystery to solve...<br>
<br>
A user came back to her desk to find her prime line had been forwarded<br>
to voicemail. Obviously, that is very simple to do by pressing CFwdALL<br>
then Messages. The user did not know about that method. She uses her<br>
CCMUser page to forward other lines on her phone. She pulled that up and<br>
verified that it was forwarded there as well, and unforwarded it at that<br>
time. Shortly after that, she called me to see if we can figure out who<br>
forwarded her phone.<br>
<br>
I am confident that she did not accidentally forward it herself. My<br>
question is, how could I see who did forward that extension? My thought<br>
is that someone did it from her phone as a prank.<br>
<br>
Any suggestions how I might determine at least whether it was done at<br>
her phone or by a CCMUser page?<br>
<br>
Thanks,<br>
<br>
Robert<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
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------------------------------<br>
<br>
Message: 2<br>
Date: Mon, 17 Dec 2007 13:02:36 -0800 (PST)<br>
From: Paul Choi <a class="moz-txt-link-rfc2396E" href="mailto:asobihoudai@yahoo.com"><asobihoudai@yahoo.com></a><br>
Subject: Re: [cisco-voip] SIP Trunk providers<br>
To: Robert Bell <a class="moz-txt-link-rfc2396E" href="mailto:robert.bell1@comcast.net"><robert.bell1@comcast.net></a>, "'cisco.voip'"<br>
<a class="moz-txt-link-rfc2396E" href="mailto:cisco.voip@verizon.net"><cisco.voip@verizon.net></a>, <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:38648.92183.qm@web57205.mail.re3.yahoo.com"><38648.92183.qm@web57205.mail.re3.yahoo.com></a><br>
Content-Type: text/plain; charset=iso-8859-1<br>
<br>
Broadvoice only supports G.711 so those of you that<br>
are on a skimpy line and hoping to handle multiple<br>
calls at once are out of luck.<br>
<br>
--- Robert Bell <a class="moz-txt-link-rfc2396E" href="mailto:robert.bell1@comcast.net"><robert.bell1@comcast.net></a> wrote:<br>
<br>
> Well I've setup a broadvoice.com account. They were<br>
> one of the only<br>
> providers when I did my research that had a BYOD<br>
> (Bring Your Own Device)<br>
> plan. Some others you could make your gear work<br>
> with, but they charged you<br>
> the same. With BroadVoice you can get a $7-8 plan<br>
> (subject to taxes). <br>
><br>
> I'll be interest to hear if anyone else has other<br>
> info now. BV had a lot of<br>
> bad press right before I joined the because of a<br>
> major outage, but I'm just<br>
> playing with VoIP at the moment to stay up on<br>
> technology and I've found them<br>
> reliable. My problem stems mostly from my provider<br>
> (who will remain<br>
> nameless, but I have to wonder if they couldn't do<br>
> more in the QoS arena for<br>
> me - but they have their own VoIP provider). Okay,<br>
> I've said too much on<br>
> that.<br>
><br>
> And I've never setup SRST, but I was under the<br>
> impression that was failover<br>
> for CCM to CCME when the Primary or subscriber CCM<br>
> are unavailable to a<br>
> remote site so local comms continues. I think<br>
> you'll have to get very<br>
> crafty with your dial-peers and give them the SIP<br>
> dial-peer a higher<br>
> priority then the POTS one. Hey, but I'm a newbie<br>
> also, so if you have an<br>
> idea or find one here, I'm always interested.<br>
><br>
> B<br>
><br>
> -----Original Message-----<br>
> From: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
> [<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On<br>
> Behalf Of cisco.voip<br>
> Sent: Monday, December 17, 2007 1:00 AM<br>
> To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> Subject: [cisco-voip] SIP Trunk providers<br>
><br>
> I am tring to setup a small office with a cisco<br>
> UC500 for their phone<br>
> system.<br>
> I want to connect the calls over the internet<br>
> connection via a SIP provider<br>
> and use the FXO port for SRST backup.<br>
> Does anyone have a recommendation for a SIP<br>
> provider to terminate internet<br>
> calls to PSTN for a reasonable price.<br>
> Also, how do I manage the pone number for dialing<br>
> access, if the local pstn<br>
> line is number 301.123.4567, how do I get that<br>
> number to be serviced<br>
> by the sip provider.<br>
><br>
> Thanks<br>
><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
<br>
<br>
<br>
____________________________________________________________________________________<br>
Never miss a thing. Make Yahoo your home page.<br>
<a moz-do-not-send="true" href="http://www.yahoo.com/r/hs">http://www.yahoo.com/r/hs</a><br>
<br>
<br>
------------------------------<br>
<br>
Message: 3<br>
Date: Mon, 17 Dec 2007 16:09:55 -0600<br>
From: Robert <a class="moz-txt-link-rfc2396E" href="mailto:rsingleton@morsco.com"><rsingleton@morsco.com></a><br>
Subject: Re: [cisco-voip] Minor investigation help<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:1197929395.7493.35.camel@robert.morsco.com"><1197929395.7493.35.camel@robert.morsco.com></a><br>
Content-Type: text/plain<br>
<br>
On Mon, 2007-12-17 at 16:48 -0500, Ryan Ratliff wrote:<br>
> If somebody did it via the phone it will show up in the ccm traces.<br>
<br>
We don't have traces running except when troubleshooting a specific<br>
issue. I have bigger boxes now, but when I was on 7825's, call handling<br>
suffered when all traces were running, so we typically have only run<br>
traces only when needed for specific problems and then it was procedure<br>
of trace on, make call, trace off, peruse trace files. Maybe I need to<br>
update that policy?<br>
<br>
Robert<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Message: 4<br>
Date: Mon, 17 Dec 2007 17:14:46 -0500<br>
From: Ryan Ratliff <a class="moz-txt-link-rfc2396E" href="mailto:rratliff@cisco.com"><rratliff@cisco.com></a><br>
Subject: Re: [cisco-voip] Minor investigation help<br>
To: Robert <a class="moz-txt-link-rfc2396E" href="mailto:rsingleton@morsco.com"><rsingleton@morsco.com></a><br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:AF51BDCA-9A7E-4337-B70B-E214F7BD82D8@cisco.com"><AF51BDCA-9A7E-4337-B70B-E214F7BD82D8@cisco.com></a><br>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed<br>
<br>
Having tracing enabled certainly takes some system resources so if <br>
you find it impacts your server then disabling them makes sense. At <br>
the same time with disabled traces comes the fact that post mortem on <br>
an event is quite often nothing more than an educated guess.<br>
<br>
It's a trade-off and as long as the decision to turn off tracing is <br>
made with the negative affects in mind then there's nothing wrong <br>
with it.<br>
<br>
-Ryan<br>
<br>
On Dec 17, 2007, at 5:09 PM, Robert wrote:<br>
<br>
On Mon, 2007-12-17 at 16:48 -0500, Ryan Ratliff wrote:<br>
> If somebody did it via the phone it will show up in the ccm traces.<br>
<br>
We don't have traces running except when troubleshooting a specific<br>
issue. I have bigger boxes now, but when I was on 7825's, call handling<br>
suffered when all traces were running, so we typically have only run<br>
traces only when needed for specific problems and then it was procedure<br>
of trace on, make call, trace off, peruse trace files. Maybe I need to<br>
update that policy?<br>
<br>
Robert<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
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href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
------------------------------<br>
<br>
Message: 5<br>
Date: Mon, 17 Dec 2007 17:44:24 -0500<br>
From: Wes Sisk <a class="moz-txt-link-rfc2396E" href="mailto:wsisk@cisco.com"><wsisk@cisco.com></a><br>
Subject: Re: [cisco-voip] Minor investigation help<br>
To: Robert <a class="moz-txt-link-rfc2396E" href="mailto:rsingleton@morsco.com"><rsingleton@morsco.com></a><br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:4766FBC8.9080809@cisco.com"><4766FBC8.9080809@cisco.com></a><br>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed<br>
<br>
Do you have video Surveillance? :)<br>
<br>
no real way to find out who pressed the CFA button. Finger print kit?<br>
<br>
For CCMUser access, you can use IIS logs to see the IP address of<br>
devices accessing the the CCMUser pages and making update.<br>
IIS logs:<br>
c:\winnt\system32\logfiles\w3svc1\<br>
<br>
/Wes<br>
<br>
Robert wrote:<br>
> I have a little mystery to solve...<br>
><br>
> A user came back to her desk to find her prime line had been
forwarded<br>
> to voicemail. Obviously, that is very simple to do by pressing
CFwdALL<br>
> then Messages. The user did not know about that method. She uses
her<br>
> CCMUser page to forward other lines on her phone. She pulled that
up and<br>
> verified that it was forwarded there as well, and unforwarded it
at that<br>
> time. Shortly after that, she called me to see if we can figure
out who<br>
> forwarded her phone.<br>
><br>
> I am confident that she did not accidentally forward it herself. My<br>
> question is, how could I see who did forward that extension? My
thought<br>
> is that someone did it from her phone as a prank.<br>
><br>
> Any suggestions how I might determine at least whether it was done
at<br>
> her phone or by a CCMUser page?<br>
><br>
> Thanks,<br>
><br>
> Robert<br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> <br>
<br>
<br>
------------------------------<br>
<br>
Message: 6<br>
Date: Mon, 17 Dec 2007 16:53:40 -0600<br>
From: Robert Kulagowski <a class="moz-txt-link-rfc2396E" href="mailto:rkulagow@gmail.com"><rkulagow@gmail.com></a><br>
Subject: Re: [cisco-voip] OS Upg4.5a and CPU speed<br>
To: Peter Mihel <a class="moz-txt-link-rfc2396E" href="mailto:peter.mihel@gmail.com"><peter.mihel@gmail.com></a><br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:4766FDF4.30908@gmail.com"><4766FDF4.30908@gmail.com></a><br>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed<br>
<br>
Peter Mihel wrote:<br>
> Hello,<br>
><br>
> I'm running CCM 4.1.(3) on an MCS-7815I03 (8482C1X). After OS
Upgrade<br>
> from version 2000.2.7 to 2000.4.5a, the CPU speed was changed.
Before<br>
> the upgrade CPU speed was 3GHZ, after upgrade CPU speed is 2.5GHz.<br>
> Sometimes, when server starts CPU speed is "6GHz".<br>
><br>
> Bios version before OS upgrade 1.24 - 8/5/2004<br>
> Bios version after OS upgrade 1.40 - 1/15/2007<br>
><br>
> 15:52:52-MCSOSUP| TARGET HARDWARE INFORMATION:<br>
> 15:52:52-MCSOSUP| Disk Space on C: 74308MB Total, 62832MB Free<br>
> 15:52:52-MCSOSUP| Physical memory: 1024MB<br>
> 15:52:52-MCSOSUP| CPU clock speed: 3002MHz<br>
> 15:52:52-MCSOSUP| Platform ID: 7815I03<br>
><br>
> 23:13:49-MCSOSUP| TARGET HARDWARE INFORMATION:<br>
> 23:13:49-MCSOSUP| Disk Space on C: 74308MB Total, 62834MB Free<br>
> 23:13:49-MCSOSUP| Physical memory: 1024MB<br>
> 23:13:49-MCSOSUP| CPU clock speed: 2502MHz ???<br>
> 23:13:49-MCSOSUP| Platform ID: 7815I03<br>
><br>
> Hyper Threading is disabled. I've already tried reseting BIOS to
default.<br>
> Any ideas on this one?<br>
<br>
I had a similar issue and it took a motherboard replacement to get it<br>
fixed. The CPU speed at bootup was all over the place, which was tied<br>
into the BIOS saying that the FSB was wrong (it also varied from boot to<br>
boot). TAC had me upgrade the BIOS, then downgrade the BIOS and it<br>
still wasn't consistent. (And this was even before getting into the<br>
application - it was during POST that the BIOS was reporting a 6Ghz
CPU.)<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Message: 7<br>
Date: Mon, 17 Dec 2007 18:21:08 -0500<br>
From: "Joel P" <a class="moz-txt-link-rfc2396E" href="mailto:tman701@gmail.com"><tman701@gmail.com></a><br>
Subject: [cisco-voip] Unity 4.x loses access to Exchange<br>
To: "Cisco Voip Mailing list" <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:476703f3.1087460a.3e73.04b6@mx.google.com"><476703f3.1087460a.3e73.04b6@mx.google.com></a><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
Here is an interesting one I have never ran across.<br>
Today I get a call from a customer to let me know their VM is down.<br>
This is Unified messaging with Unity 4.2 and Exchange 2k3.<br>
I log in and see right away in the event viewer that Unity lost contact
with<br>
Exchange and to check the user accounts. I check the user accounts they
are<br>
all correct, then I check the mail server and that is also functioning.
I<br>
asked the customer if they rebooted exchange or unplugged it or
something<br>
along those line and they said no. After about 15 minutes everything
starts<br>
to work again. Eventually the customer tells me that he did some
updates on<br>
his main DC and rebooted that. His DC is also one of his DNS servers.<br>
However he has 3 other DC's and another DNS server.<br>
The only thing that I can think of is that this DC is his GC server but
he<br>
couldn't verify that. Has anyone ran across this before?<br>
<br>
Thanks,<br>
<br>
Joel P<br>
<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Message: 8<br>
Date: Mon, 17 Dec 2007 14:22:43 -0800 (PST)<br>
From: <a class="moz-txt-link-abbreviated" href="mailto:joe.plummer@yahoo.com">joe.plummer@yahoo.com</a><br>
Subject: [cisco-voip] CME 4.2 and UCCX5 integration.<br>
To: <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck-nether.net">"cisco-voip@puck-nether.net"</a> <a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Message-ID: <a class="moz-txt-link-rfc2396E" href="mailto:773237.83029.qm@web52505.mail.re2.yahoo.com"><773237.83029.qm@web52505.mail.re2.yahoo.com></a><br>
Content-Type: text/plain; charset=us-ascii<br>
<br>
I've done several UCCX / IPCC Express implementations with the full
CallManager, but just sold our first integrated with CME.<br>
I'd enjoy hearing any war stories, warnings, undocumented features,
etc. on integrating with CME.<br>
<br>
<br>
Thanks,<br>
Joe<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Message: 9<br>
Date: Mon, 17 Dec 2007 18:32:05 -0500<br>
From: "Jason Aarons \(US\)" <a class="moz-txt-link-rfc2396E" href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a><br>
Subject: Re: [cisco-voip] Unity 4.x loses access to Exchange<br>
To: "Joel P" <a class="moz-txt-link-rfc2396E" href="mailto:tman701@gmail.com"><tman701@gmail.com></a>, "Cisco Voip Mailing list"<br>
<a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><br>
Message-ID:<br>
<a class="moz-txt-link-rfc2396E" href="mailto:C1FE15183DA37645BC0633BC604E44F007D3FCA8@USNAEXCH.na.didata.local"><C1FE15183DA37645BC0633BC604E44F007D3FCA8@USNAEXCH.na.didata.local></a><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
Did you run the DC/GC tool in the Tools depot before it came back?<br>
<br>
-----Original Message-----<br>
From: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[<a moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Joel P<br>
Sent: Monday, December 17, 2007 6:21 PM<br>
To: Cisco Voip Mailing list<br>
Subject: [cisco-voip] Unity 4.x loses access to Exchange<br>
<br>
Here is an interesting one I have never ran across.<br>
Today I get a call from a customer to let me know their VM is down.<br>
This is Unified messaging with Unity 4.2 and Exchange 2k3.<br>
I log in and see right away in the event viewer that Unity lost contact<br>
with<br>
Exchange and to check the user accounts. I check the user accounts they<br>
are<br>
all correct, then I check the mail server and that is also functioning.<br>
I<br>
asked the customer if they rebooted exchange or unplugged it or<br>
something<br>
along those line and they said no. After about 15 minutes everything<br>
starts<br>
to work again. Eventually the customer tells me that he did some updates<br>
on<br>
his main DC and rebooted that. His DC is also one of his DNS servers.<br>
However he has 3 other DC's and another DNS server.<br>
The only thing that I can think of is that this DC is his GC server but<br>
he<br>
couldn't verify that. Has anyone ran across this before?<br>
<br>
Thanks,<br>
<br>
Joel P<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
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End of cisco-voip Digest, Vol 58, Issue 104<br>
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