<div>I used the two PDFs on CCO:</div>
<div> </div>
<div>Developer Guide &</div>
<div>application Admin Guide</div>
<div> </div>
<div>Back when It was still called CRA/CRS</div>
<div> </div>
<div>Took about 2 weeks to get my first call center up and running. I've continued to learn and add to the scripts since then but I would start there.</div>
<div> </div>
<div>Scott</div>
<div> </div>
<div><br><br> </div>
<div class="gmail_quote">On Dec 29, 2007 10:18 PM, Daniel Argueta <<a href="mailto:daniel.argueta@comcast.net">daniel.argueta@comcast.net</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div bgcolor="#ffffff">
<div><font face="Arial" size="2">Do any of you know of books to learn IPCC or have resources that you can point me to so that i can get more information on configuring this? Please let me know.....</font></div>
<div><font face="Arial" size="2"></font> </div>
<div><font face="Arial" size="2">Thanks,</font></div>
<div><font face="Arial" size="2"><br>Daniel</font></div></div><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br>