<br><font size=2 face="sans-serif">Well unfortunately the voice service
degradation continued until you could no longer make inbound or outbound
calls at the location. Funny thing is that is happened while I was
setting up a Meeting Place session with TAC. After confirming that
the PRI's were ok (ISDN Status and at the Smartjack) we rebooted the router
and everything works again. We are starting to think that it may
be the IOS since an ACL bug has already been confirmed and now this.
The code is 12.4(11)XW2 Advanced Enterprise Services. This
version was installed to gain the H.323 Inbound name Caller ID feature.
Anyone out there may want to steer clear of this code.</font>
<br>
<br><font size=2 face="sans-serif">Carlos</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td width=40%><font size=1 face="sans-serif"><b>"Scott Voll"
<svoll.voip@gmail.com></b> </font>
<p><font size=1 face="sans-serif">01/04/2008 01:21 PM</font>
<td width=59%>
<table width=100%>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">To</font></div>
<td><font size=1 face="sans-serif">CarlosOrtiz@bayviewfinancial.com</font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">cc</font></div>
<td><font size=1 face="sans-serif">cisco-voip@puck.nether.net</font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td><font size=1 face="sans-serif">Re: [cisco-voip] IPCC agents Drop Calls</font></table>
<br>
<table>
<tr valign=top>
<td>
<td></table>
<br></table>
<br>
<br>
<br><font size=3>look at your CDR for the OrigCause_Value and then look
at this:</font>
<br><font size=3> </font>
<br><a href=http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806c22b5.html#wp144513><font size=3 color=blue><u>http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806c22b5.html#wp144513
</u></font></a>
<br><font size=3> </font>
<br><font size=3>See what it says? also look at DestCause_Value</font>
<br><font size=3>Scott</font>
<br><font size=3>On Jan 4, 2008 9:06 AM, <</font><a href=mailto:CarlosOrtiz@bayviewfinancial.com><font size=3 color=blue><u>CarlosOrtiz@bayviewfinancial.com</u></font></a><font size=3>>
wrote:</font>
<br><font size=2 face="sans-serif"><br>
No. Are you talking about detailed CCM traces? I was just about
to open a TAC case because we just had reports of 3 or so dropped calls
at the same site. </font><font size=3><br>
</font><font size=2 face="sans-serif"><br>
Carlos</font><font size=3> <br>
<br>
</font>
<table width=100%>
<tr valign=top>
<td width=47%><font size=1 face="sans-serif"><b>"Scott Voll"
<</b></font><a href=mailto:svoll.voip@gmail.com target=_blank><font size=1 color=blue face="sans-serif"><b><u>svoll.voip@gmail.com</u></b></font></a><font size=1 face="sans-serif"><b>></b>
</font>
<p><font size=1 face="sans-serif">01/04/2008 11:59 AM</font><font size=3>
</font>
<td width=51%>
<br>
<table width=100%>
<tr valign=top>
<td width=17%>
<div align=right><font size=1 face="sans-serif">To</font></div>
<td width=82%><a href=mailto:CarlosOrtiz@bayviewfinancial.com target=_blank><font size=1 color=blue face="sans-serif"><u>CarlosOrtiz@bayviewfinancial.com</u></font></a><font size=3>
</font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">cc</font></div>
<td><a href="mailto:cisco-voip@puck.nether.net" target=_blank><font size=1 color=blue face="sans-serif"><u>cisco-voip@puck.nether.net</u></font></a><font size=3>
</font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td><font size=1 face="sans-serif">Re: [cisco-voip] IPCC agents Drop Calls</font></table>
<br>
<br>
<table width=100%>
<tr valign=top>
<td width=50%>
<td width=50%></table>
<br>
<td width=1%></table>
<p><font size=3><br>
<br>
<br>
have you enabled the traces and seen what the reason code for the drop
is? <br>
<br>
Scott<br>
<br>
On Jan 4, 2008 8:27 AM, < </font><a href=mailto:CarlosOrtiz@bayviewfinancial.com target=_blank><font size=3 color=blue><u>CarlosOrtiz@bayviewfinancial.com</u></font></a><font size=3>>
wrote: </font><font size=2 face="sans-serif"><br>
<br>
We have a couple of remote locations that are experiencing dropped calls
VERY intermittently (Can be 2-3 weeks apart then you see a couple in a
day). The users that report the issue are always IPCC agents that
are taking inbound calls that originate at our central site, cross the
WAN and terminate at the remote location. I know there are a lot
of variables here but just wanted to see if anyone has come across this
issue and can provide some insight. <br>
<br>
Carlos</font><font size=3><br>
_______________________________________________<br>
cisco-voip mailing list</font><font size=3 color=blue><u><br>
</u></font><a href="mailto:cisco-voip@puck.nether.net" target=_blank><font size=3 color=blue><u>cisco-voip@puck.nether.net</u></font></a><font size=3 color=blue><u><br>
</u></font><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target=_blank><font size=3 color=blue><u>https://puck.nether.net/mailman/listinfo/cisco-voip</u></font></a><font size=3>
<br>
</font>
<br>
<br>