<div>look at your CDR for the OrigCause_Value and then look at this:</div>
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<div><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806c22b5.html#wp144513">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00806c22b5.html#wp144513
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<div>See what it says? also look at DestCause_Value<br></div>
<div>Scott<br></div>
<div class="gmail_quote">On Jan 4, 2008 9:06 AM, <<a href="mailto:CarlosOrtiz@bayviewfinancial.com">CarlosOrtiz@bayviewfinancial.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><br><font face="sans-serif" size="2">No. Are you talking about detailed CCM traces? I was just about to open a TAC case because we just had reports of 3 or so dropped calls at the same site.
</font> <br><br><font face="sans-serif" size="2">Carlos</font> <br><br><br>
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<p><font face="sans-serif" size="1">01/04/2008 11:59 AM</font> </p>
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<td><font face="sans-serif" size="1">Re: [cisco-voip] IPCC agents Drop Calls</font></td></td></tr></td></td></tr></td></td></tr></tbody></table><br>
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<div class="Wj3C7c"><br><br><br><font size="3">have you enabled the traces and seen what the reason code for the drop is?</font> <br><font size="3"> </font> <br><font size="3">Scott<br></font><br><font size="3">On Jan 4, 2008 8:27 AM, <
</font><a href="mailto:CarlosOrtiz@bayviewfinancial.com" target="_blank"><font color="blue" size="3"><u>CarlosOrtiz@bayviewfinancial.com</u></font></a><font size="3">> wrote:</font> <br><font face="sans-serif" size="2">
<br>We have a couple of remote locations that are experiencing dropped calls VERY intermittently (Can be 2-3 weeks apart then you see a couple in a day). The users that report the issue are always IPCC agents that are taking inbound calls that originate at our central site, cross the WAN and terminate at the remote location. I know there are a lot of variables here but just wanted to see if anyone has come across this issue and can provide some insight.
</font><font size="3"><br></font><font face="sans-serif" size="2"><br>Carlos</font><font size="3"><br>_______________________________________________<br>cisco-voip mailing list</font><font color="blue" size="3"><u><br></u>
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