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Hi Alessandro,<br>
<br>
CSCsi48388. <br>
<pre><B>Symptom:</B>
HTTP 404 error occurs when trying to open online help from Cisco Unified Communications Manager Administration page in case the browser locale is Japanese.
<B>Conditions:</B>
Cisco Unified Communications Manager 6.0(1)
<B>Workaround:</B>
Change the browser locale to en-us and try to open the online help.
/Wes
</pre>
<br>
<br>
Alessandro Bertacco wrote:
<blockquote
cite="mid:B353A3D7C68B3B40849815A9BDBD123F2A36CA0BBD@LS-MAILDB.lanservice.local"
type="cite">
<meta http-equiv="Content-Type" content="text/html; ">
<meta name="Generator" content="Microsoft Exchange Server">
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<style>.EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; }</style><font
face="Calibri, sans-serif" size="2">
<div>Hi all,</div>
<div> </div>
<div>I’ve migrated with Success from Call Manager 4.1.3 to CUCM 6.0.</div>
<div> </div>
<div>I’have a problem when I try to open Web Help page, these error
appear:</div>
<div
style="margin-top: 5pt; margin-bottom: 5pt; background-color: rgb(82, 93, 118);">
<font color="#cfcfcf" face="Tahoma, sans-serif" size="5"><span
style="background-color: rgb(255, 255, 255);"><b>HTTP Status 404 -
/Help/it/ccm/ctx/ccm_srstsearch.html</b></span></font></div>
<div><font face="Tahoma, sans-serif" size="3"><img
moz-do-not-send="true" src="rtfimage://" height="41" width="83"></font></div>
<div style="margin-top: 5pt; margin-bottom: 5pt;"><font
color="#cfcfcf" face="Tahoma, sans-serif" size="2"><span
style="background-color: rgb(82, 93, 118);"><b>type</b></span><font
color="#000000"> Status report</font></font></div>
<div style="margin-top: 5pt; margin-bottom: 5pt;"><font
color="#cfcfcf" face="Tahoma, sans-serif" size="2"><span
style="background-color: rgb(82, 93, 118);"><b>message</b></span><font
color="#000000"> </font><font color="#000000"><u>/Help/it/ccm/ctx/ccm_srstsearch.html</u></font></font></div>
<div style="margin-top: 5pt; margin-bottom: 5pt;"><font
color="#cfcfcf" face="Tahoma, sans-serif" size="2"><span
style="background-color: rgb(82, 93, 118);"><b>description</b></span><font
color="#000000"> </font><font color="#000000"><u>The requested
resource (/Help/it/ccm/ctx/ccm_srstsearch.html)
is not available.</u></font></font></div>
<div> </div>
<div> </div>
<div>If I change /it/ with the /en_US/ all works fine.</div>
<div> </div>
<div>Is it possible to change the help URL so I can solve the
problem? Where I can find the path paramenter for the Hel Menu?</div>
<div> </div>
<div>Thank all</div>
<div> </div>
<div> </div>
<div> </div>
<div><font face="Arial, sans-serif" size="2"><b>Alessandro Bertacco<br>
</b>Network Engineer</font></div>
<div><a moz-do-not-send="true"
href="mailto:alessandro.bertacco@lanservice.it"><font color="#0000ff"
face="Arial, sans-serif" size="2"><u>alessandro.bertacco@lanservice.it</u></font></a><font
size="2"> </font><font face="Arial, sans-serif" size="2">
<br>
</font><img moz-do-not-send="true"
src="cid:a45fa5cd-6d40-4b89-b6e8-110f11faeb3f"> <br>
<font size="2"> </font><font face="Arial, sans-serif" size="2">via
Brodolini, 80<br>
15033 CASALE MONFERRATO (AL)<br>
Tel +39 0142 330500<br>
Fax +39 0142 330655<br>
web </font><a moz-do-not-send="true" href="http://www.lanservice.it"><font
color="#0000ff" face="Arial, sans-serif" size="2"><u>http://www.lanservice.it</u></font></a></div>
<div> </div>
<div> </div>
<div> </div>
</font>
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