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You add a DN the same as any other phone, on the left side of the phone config page. It's certainly possible that the phone is trying to register a DN that isn't assigned to it in CM. I wouldn't expect that to cause it to lose registration after a few minutes but rather to never get registered. <div><br class="webkit-block-placeholder"></div><div>Make sure you have the SIP trace options and Keepalives turned on in detailed ccm traces and take a look at the SIP messaging to the phone. I know the keepalive mechanism is very similar to registration so maybe the keepalive is missing the DN?</div><div><br class="webkit-block-placeholder"></div><div>You can change the SIP keepalive timer in the SIP Profile, "Timer Keep Alive Expires".</div><div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Jan 11, 2008, at 10:04 AM, Mike Glass wrote:</div><br class="Apple-interchange-newline"> <div>Can I actually Change the SIP Keepalive on CM</div> <div> </div> <div>Right now I have it configured as a Third Party Sip Device</div> <div> </div> <div>Here Is the message from callmanager</div> <div> </div> <div>ÌM_CALLMANAGER-CALLMANAGER-3-DeviceUnregistered: Device unregistered. Device name.:SEP0020F7500752 Device IP address.:172.18.64.22 Protocol.:SIP Device type. [Optional]:336 Device description [Optional].:Shop Intercom Reason Code [Optional].:13 Cluster ID:StandAloneCluster Node ID:LCC-CCB-CCM1</div> <div> </div> <div> </div> <div>Reason code 13 is <span class="content"></span> DirectoryNumberMismatch, how and where do I assign it a DN.</div> <div><span class="content">I have a user created as the same name as the DN associated with the phone.</span></div> <div><span class="content">The phone is associated with the user in Controlled devices. I have the user setup in cyberdata as both the SIP UserID: and Authenticate ID: and have the password entered for that user, SIP Registration Turned on.</span></div> <div><span class="content"></span> </div> <div><span class="content"></span> </div> <div><span class="content"></span> </div> <div><span class="content"></span> </div> <div><span class="content"></span> </div> <div><span class="content"></span> </div> <div><br><br>>>> Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> 1/11/2008 7:45 AM >>><br>They probably aren't sending keepalives correctly. I've run into this with another 3rd party SIP developer. I believe the default SIP keepalive is like 2 minutes or something.</div> <div><br> <div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font style="FONT: 12px Helvetica" face="Helvetica" size="3">-Ryan</font></div></div><br> <div> <div>On Jan 10, 2008, at 5:22 PM, Mike Glass wrote:</div><br class="Apple-interchange-newline"> <div>I am running 6.1. I have added as a 3rd party device and it registers for about 5 minutes then un-registers. I have tried it as a sip trunk also. CyberData is the worst company to get anything out of, even if Cisco is a partner, nobody seems to know. I guess its time for a refund.</div> <div>Anybody know of a good intercom device to plug into an existing amp and will work with a Cisco ip system? <br><br>>>> Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> 1/9/2008 11:42 AM >>><br>Those look like SIP client options. What version of CallManager are you using with this device? If it's 5.x or 6.x have you tried adding it as a 3rd party SIP device?</div> <div><br> <div> <div style="MARGIN: 0px"><font style="FONT: 12px Helvetica" face="Helvetica" size="3">-Ryan</font></div></div><br> <div> <div>On Jan 9, 2008, at 1:33 PM, Mike Glass wrote:</div><br class="Apple-interchange-newline"> <div></div> <div>these are the only parameters on the Setup for the device.<br>SIP Server : *<br>Remote SIP Port: 5060</div> <div>Local SIP Port: 5060</div> <div>SIP User ID: ?<br>Authenticate ID: ?<br>Authenticate Password: ?<br>SIP Registration: Yes No ?<br>Unregister on Reboot: Yes No *<br>Register Expiration (minutes): *<br><br>>>> Matthew Saskin <<a href="mailto:matt@saskin.net">matt@saskin.net</a>> 1/9/2008 11:03 AM >>><br>That's basically all you need to get calls to route to it provided that <br>your route pattern is in a partition that is reachable from the calling <br>device.<br><br>Beyond that, you need to make sure the other device is configured <br>properly, that you're sending it the proper number of digits (if it <br>expects any), etc....<br><br>Mike Glass wrote:<br>> I have a Cyberdata VoIP Paging Zone Controller 4-Port Audio Out from <br>> <a href="http://www.cyberdata.net/products/voip/voip">http://www.cyberdata.net/products/voip/voip</a>-zonecontroller.html<br>> <br>> I have created a sip trunk with using the ip of the device, and created <br>> a route pattern pointing to the Sip Trunk. What else do I need to <br>> configure to use this device as a intercom device.<br>> <br>> Thanks<br>> <br>> <br>> ------------------------------------------------------------------------<br>> <br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco">https://puck.nether.net/mailman/listinfo/cisco</a>-voip<br><br></div> <div style="MARGIN: 0px">_______________________________________________</div> <div style="MARGIN: 0px">cisco-voip mailing list</div> <div style="MARGIN: 0px"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div> <div style="MARGIN: 0px"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div></div><br></div></div><br></div></div><br></div></body></html>