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In a packet capture of the RTP traffic coming to the phone does it get
an RTP packet with payload type 19?<br>
<br>
/Wes<br>
<br>
Corder, Rebecca J wrote:
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Checked in
CM – Silence Compression
is already set to false. Neglected to tell you we are running an MGCP
gateway.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;"> Wes
Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, January
15, 2008
3:36 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Corder, Rebecca J<br>
<b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] FW:
Cisco 7985 resets during conference calls</span></font><font
color="black"><span style="color: windowtext;"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">Take a look at CSCse69111 in
Cisco BugToolkit.
The signature of this failure exactly matches your output here.<br>
<br>
/Wes<br>
<br>
Corder, Rebecca J wrote: <o:p></o:p></span></font></p>
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namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PostalCode"><u1:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"><u1:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="address"></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType></u1:SmartTagType> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Hello everyone – weird
question for you</span></font><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> all.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">We are running cisco cm
4.1(3)sr4b and using some
7985</span></font><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> (sccp) </span></font><font
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">video phones. We
have 2 of these phones that when they join an external conference call
(dialing
outside to a 1866XXXXXXX number) and are inside the call already,
others join
the bridge it sets off a tone alerting everyone that someone just
joined or
departed the call. Once the tone is relayed the 7985 resets itself and
disconnects the owner of the 7985 off the call. The reset is a short
reset
nothing like a restart. The console logs say something about tones but
don’t know if it is related. Here is a short snippet of the console log
of the phone:<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">** System startup, event
system enabled.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Running
cmterm_7985.4-1-2-0, 2006-06-08, release<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">destAddr 0x20011000<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">TT_getPath: No path for
path_type 4<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"> Cannot start no tone!!<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">StartTone 0 is not
supported!<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><strong><b><font color="black" face="Arial"
size="2"><span style="font-size: 10pt; font-family: Arial;">Rebecca
Corder</span></font></b></strong><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><strong><b><font color="black" face="Arial"
size="2"><span style="font-size: 10pt; font-family: Arial;">Information
Technology - IP Telephony</span></font></b></strong><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><strong><b><font color="black" face="Arial"
size="2"><span style="font-size: 10pt; font-family: Arial;">Bechtel
Corporation</span></font></b></strong><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><st1:Street u2:st="on"><st1:address u2:st="on"><st1:Street
w:st="on"><st1:address w:st="on"><strong><b><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">5202 Presidents Court</span></font></b></strong></st1:address></st1:Street></st1:address></st1:Street><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><st1:place u2:st="on"><st1:City u2:st="on"><st1:place
w:st="on"><st1:City w:st="on"><strong><b><font color="black"
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Frederick</span></font></b></strong></st1:City><strong><b><font
face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"></span></font></b></strong></st1:place><strong><b><font
face="Arial" size="2">, <st1:State u2:st="on"><st1:State w:st="on">MD</st1:State></st1:State>
<st1:PostalCode u2:st="on"><st1:PostalCode w:st="on">21703</st1:PostalCode></st1:PostalCode></font></b></strong></st1:City></st1:place><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;">
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</span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">cisco-voip mailing list<o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
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