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This has to do with how the carrier disconnects the call.<br>
In the ISDN signaling the carrier is likely sending a Disconnect
message with progress indicator IE.<br>
Disconnect indicates the call is terminated and likely with abnormal
call disconnect cause code.<br>
However, the progress indicator IE is supposed to cut through audio so
the caller hears an announcement from the carrier.<br>
<br>
If using H.323 IOS gateways investigate the use of
"convert-discpi-to-prog" to convert disconnect with progress indicator
to a progress message with progress indicator so IP phones hear message.<br>
<br>
If using CM investigate the service parameter "Retain Media on
Disconnect with PI for Active Call" which is false by default.<br>
<br>
/Wes<br>
<br>
Alex Koss wrote:
<blockquote cite="mid:BAY102-W24E28B1EC741B3FAA556CAAF400@phx.gbl"
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</style>We get this kind of IVR all time in Nepal<br>
> Date: Mon, 14 Jan 2008 16:03:41 -0600<br>
> From: <a class="moz-txt-link-abbreviated" href="mailto:rkulagow@gmail.com">rkulagow@gmail.com</a><br>
> To: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> Subject: [cisco-voip] Getting state message from mobile phones<br>
> <br>
> I've got a site in Tokyo where the users are complaining that
they're <br>
> getting the generic "Your call could not be completed as dialed"
from CM <br>
> when they try to call a cell phone which is turned off/out of
range <br>
> rather than getting an actual announcement from the telco stating
why <br>
> the call couldn't be completed.<br>
> <br>
> Any ideas?<br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
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