Hi Folks,<br><br>Has anyone here performed an "Upgrade" from IPCC Express 4.0(x) to 5.0.1? I have an upgrade license from cisco's licensing team, when I look at it in notepad it doesnt appear to specify actual features that we are licensed for, such as enhanced agent and HA. The instructions in the installation docs for
5.0 only address direct upgrades from 4.5 or using a license generator to go from 3.x to 5. <br><br>How do my existing licenses transfer over? I've had some advice from an SE at Cisco on the upgrades and he thinks I will just add the upgrade license and then add the
4.0 licenses. This makes sense, but he didn't seem 100% sure and recommended I contact licensing again and see if they will just re-key me a complete license just in case (which hasn't panned out so far, they've just sent me a second upgrade license)
<br><br>Upgrading CCM and rebuilding IPCC this weekend so just trying to get this last duck in a row so it all goes relatively smoothly. If I didn't just jinx myself already.<br clear="all"><br>-- <br>Ed Leatherman<br>
Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations