<br><font size=2 face="sans-serif">We primarily have a distributed IPCC
setup with agents across a few sites. From our central HQ site salls
are then distributed to agents locally and over the WAN. We do have
one call center that is fully contained at a remote location. Is
there any problem or drawbacks to delivering calls directly to this location's
gateway with the centralized IPCC server at HQ? Can someone explain
the pros and cons for these scenarios.</font>
<br>
<br><font size=2 face="sans-serif">Carlos</font>