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In that case start with a packet capture. watch the DHCP, TFTP
transactions and make sure the requested files and options are
available.<br>
<br>
/Wes<br>
<br>
Adam wrote:
<blockquote
cite="mid:c6f32ce40801290827p2dee5d5dn53d8e5bd710d2dad@mail.gmail.com"
type="cite">Unfortunately the phone is out of warranty and does not
have SMARTnet so I was hoping for a miracle!<br>
<br>
<div class="gmail_quote">On Jan 29, 2008 9:51 AM, Wes Sisk <<a
moz-do-not-send="true" href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>>
wrote:<br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">
Factory reset depends on several conditions present in the network,
tftp resolution, tftp connectivity, correct defaults. Probably best
to just RMA it.<br>
<br>
/Wes<br>
<br>
Adam wrote:
<blockquote type="cite">
<div class="Ih2E3d">I have a 7941 that looks like it might be
dead. On start
up there is nothing displayed on the LCD. The headset/mute/speaker
lights flash green/red/green as expected, but then the line keys just
endless flash orange in sequence. I tried the hold down # trick to
attempt a factory reset, but nothing happens. Any suggestions to try
and resuscitate this phone, or should I call is a goner?<br>
<br>
-Adam<br>
</div>
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