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<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>Case number is 607838861.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>In the scenario where we received this message we had no
active calls. Failover, then the ability to make a call was being
tested. So:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>(device starts out on-hook with no active
calls)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>1. Pulled network plug on primary CCM
server</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>2. Waited for device to report primary CCM was
down</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>3. Device completed re-home to secondary subscriber
and reported itself as being in-service (CCM also said device was
registered)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=921554419-31012008><FONT face=Arial
color=#0000ff size=2>4. Attempted to make a call after the re-home and got
that error message the moment the dial string was completed.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=921554419-31012008></SPAN><FONT face=Arial><FONT
color=#0000ff><FONT size=2>C<SPAN class=921554419-31012008>UCM version is
6.0.1.1000-37 running on Cisco 7835 and 7845 servers (this is the platform
TekVizion uses for Cisco certification).</SPAN></FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=921554419-31012008></SPAN></FONT></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=921554419-31012008>After some futher testing and a subscriber reboot, we
found we could complete the call if we waited several minutes. If we try
right after re-registration we still get that
error.</SPAN></FONT></FONT></FONT></DIV>
<DIV><BR></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Wes Sisk [mailto:wsisk@cisco.com]
<BR><B>Sent:</B> Thursday, January 31, 2008 1:40 PM<BR><B>To:</B> Philip
Walenta<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] Has anyone ever seen this message in a CCM trace
file<BR></FONT><BR></DIV>
<DIV></DIV>Case number?<BR><BR>LineCdpc most likely believes 4 calls are already
active on the line. If this is a shared line and 4 calls were active
before failover then when the phone reregisters it will not show the 4 active
calls, it will simply refuse to go offhook and give you this message. This
goes way back to:<BR>CSCed43618 Line status out of sync with shared line after
reboot<BR><BR>/Wes<BR><BR>Philip Walenta wrote:
<BLOCKQUOTE cite=mid:002101c86439$75f58fc0$0232a8c0@walentawk1 type="cite">
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<DIV dir=ltr align=left><SPAN class=984104418-31012008><FONT face=Arial
color=#0000ff size=2>Ok, I read the bug. It applies to CCM 4.0.1.
I'm seeing this on a 6.0 system where the line settings are 4 max calls/1 busy
trigger.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=984104418-31012008></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=984104418-31012008><FONT face=Arial
color=#0000ff size=2>The error occurs after the device fails from one server
to another in the cluser and attempt to dial after
re-homing.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=984104418-31012008></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=984104418-31012008><FONT face=Arial
color=#0000ff size=2>I do have a TAC case open on it
now.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Wes Sisk [<A class=moz-txt-link-freetext
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</A>] <BR><B>Sent:</B>
Thursday, January 31, 2008 12:27 PM<BR><B>To:</B> Philip Walenta<BR><B>Cc:</B>
<A class=moz-txt-link-abbreviated
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B>Subject:</B>
Re: [cisco-voip] Has anyone ever seen this message in a CCM trace
file<BR></FONT><BR></DIV>Take a look at CSCee54687. Indicates someone
attempted to initiate a new call on a line that already had 'max calls'
active.<BR><BR>/Wes<BR><BR>Philip Walenta wrote:
<BLOCKQUOTE cite=mid:022401c8638e$b0d20980$0232a8c0@walentawk1 type="cite">
<META content="MSHTML 6.00.2900.3157" name=GENERATOR>
<DIV><SPAN class=203372222-30012008><FONT face=Arial size=2>"Error:
Passed Max Device Limit"</FONT></SPAN></DIV>
<DIV><SPAN class=203372222-30012008></SPAN> </DIV>
<DIV><SPAN class=203372222-30012008><FONT face=Arial
size=2>?</FONT></SPAN></DIV><PRE wrap=""><HR width="90%" SIZE=4>
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