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<DIV dir=ltr align=left><SPAN class=312470616-31012008><FONT face=Arial
color=#0000ff size=2>Who specifically are the phones calling when they get
reorder? Is it internal calls, external calls, all calls? Is there
anything displayed on the LCD of the phone when they get
reorder?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=312470616-31012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=312470616-31012008><FONT face=Arial
color=#0000ff size=2>Have you looked at the CCM traces yet to see what CM thinks
is going on and why it's telling the phone to play reorder?</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/plain format -->
<P><FONT size=2>-Ryan </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Joe
Quigley<BR><B>Sent:</B> Thursday, January 31, 2008 9:51 AM<BR><B>To:</B>
Cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Fast-busy on 75%
of phones in organization<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Sorry, I should have stated that
my call managers are running version 4.1(3)sr5d. Well, it happened again.
Reorder tones on only about 20% of phones, and this time, it affected only a
specific physical portion of our network – a building connected via fiber trunk
containing three 3560 PoE switches. It seems about half of the phones got a
reorder tone to wherever they called this morning.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">I am really struggling as to
narrowing down possibilities and could use some suggestions.
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d">Thank you for your time and
trouble!<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: #1f497d"><o:p> </o:p></SPAN></P>
<DIV>
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<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Joe Quigley<BR><B>Sent:</B> Wednesday, January 30, 2008 2:58
PM<BR><B>To:</B> Cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip]
Fast-busy on 75% of phones in organization<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>I have had most of our phones suddenly get fast-busy tones on
all calls. This has occurred twice now in a period of 5 days. It is not specific
to phone model nor calling-search-space. No updates were applied recently and
both call managers in my cluster were rebooted.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>All calls will get a reorder tone until they are reset. I
spared a few affected phones during the last incident so I could have TAC look
at the traces. The TAC engineer pored through the event logs and could attribute
nothing to the event except for saying I should look into the large amount of
“transient connection attempts” – which I thought were just the nature of phones
unregistering, i.e. my IPComm and 792x phones. The TAC engineer wasn’t able to
find a cause.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>While I had an affected phone available, I ran the dial plan
analyzer to see if anything had changed according to the database, but all
things routed normally. If I used bad phone to call good phone, bad phone would
get progress tone, good phone would ring. When good phone picked up, both got
reorder tone.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Now I have all the phones reset and back in operation, but am
just waiting for the next reorder wave to come! <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 14pt">Joe
Quigley<o:p></o:p></SPAN></B></P>
<P class=MsoNormal>Telecomm Administrator<o:p></o:p></P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 12pt">The Braun
Corporation<o:p></o:p></SPAN></B></P>
<P class=MsoNormal>Tel 574.946.4139 ext 3166<o:p></o:p></P>
<P class=MsoNormal>Fax 574.946.2301<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P></DIV></BODY></HTML>