<div>Yes on Sip trunk. Red is Presense = Failed to connect Invalid Credentials. Desk Phone = Disconnecting (pending retry).</div>
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<div>Only thing in troubleshooter is a certificate for exchange notification.<br></div>
<div class="gmail_quote">On Feb 1, 2008 4:46 PM, Bill Talley <<a href="mailto:billt@aos5.com">billt@aos5.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Do you have the SIP trunk configured between UCM and CUPS?</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">In CUPC, under help>>>show server health, are there any red ?</font></span></div><br>
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<font face="Tahoma" size="2"><b>From:</b> Voice Noob [mailto:<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>] <br><b>Sent:</b> Friday, February 01, 2008 4:38 PM<br><b>To:</b> Bill Talley<br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>
<div class="Ih2E3d"><br><b>Subject:</b> Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br></div></font><br></div>
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<div></div>Here is a screen print of the user setting page. I have everything associated in CUCM. <br><br>
<div class="gmail_quote">On Feb 1, 2008 3:54 PM, Bill Talley <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Ensure the DN on the phone in UCM is associated to the user and under the user account that the user is associated to the phone, has a primary extension configured and it assigned to the Standard CTI Enabled group.</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">Also, in CUPS ensure the primary device is defined and appropriate profiles are configured for the Personal Communicator user account.</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">HTH.</font></span></div><br>
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<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Voice Noob<br>
<b>Sent:</b> Friday, February 01, 2008 3:38 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br></font><br>
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<div></div>Inside CUPC I go to file, phone mode and try to select choose phone to control it is grayed out and says feature not available. <br><br>
<div class="gmail_quote">On Feb 1, 2008 3:05 PM, Voice Noob <<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I am evaluating CUPS 6.0 currently. I can log into the CUPC client but the call control does not work. I can not go into deskphone and all of the settings are greyed out. I have went through the configuration guides and the troubleshooting guides but I can not make any headway and getting this to work. Does anyone have this working that can give me some things to try? </blockquote>
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