Yup, MAJOR, *** MAJOR *** brain-gas event.<br>Was creating the user in Unity and not updating the global directory in CCM.<br><br>Sorry everyone! Thanks for the answer Ryan!<br><br><br><div class="gmail_quote">On Feb 1, 2008 2:40 PM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">I assume by reassigned the phone to her means you created a
user for her in the CCMAdmin global directory and then associated the phone to
her user?</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Users and devices don't have anything to do with one
another except the device association, which is really only for CAR and CTI
applications. </font></span></div>
<div> </div>
<p><font size="2">-Ryan </font></p>
<div> </div><br>
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Todd
Franklin<br><b>Sent:</b> Friday, February 01, 2008 3:21 PM<br><b>To:</b>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Names not in Corp
Dir<br></font><br></div><div><div></div><div class="Wj3C7c">
<div></div>I must be missing something real easy!!!<br><br>I had a phone in our
conference room, ext 1800. We have a new hire and she needs a phone, so I
reassigned the phone to her and extension <br>1920. She does not show up
in the phone's corporate directory. I set her up in Unity (previously the
phone had no Unity account since it was a <br>conference room phone and we
didn't want voicemail on it).<br><br>I now notice that a SECOND phone that I
changed also doesn't show up in the phone's corp directory. This one was
just a name change, the <br>extension stayed the same. Used to be Mary
Smith, now it's Jane Doe. Mary showed up in the corp dir, but once I
changed it to Jane, Jane does<br>not show up in corp dir (neither does Mary, but
that's good!)<br><br>What am I missing??<br><br>Todd<br></div></div></div>
</blockquote></div><br>