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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I think I had the same problem when I upgraded IPCCX 3.5 to 4.0.5.
You might modify your Dialing Strings in the Desktop Cisco Administrator and select
‘None’ for the Area_code/Exchange and Exchange Subscriber Code. Double-check
the Outgoing calls options as well.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Rasim Duric<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Network Analyst (CCS)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>University of Guelph<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Guelph, N1G 2W1, ON<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>519-824-4120x53146<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>rduric@uoguelph.ca<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ed Leatherman<br>
<b>Sent:</b> February-04-08 8:17 AM<br>
<b>To:</b> Cisco VoIPoE List<br>
<b>Subject:</b> [cisco-voip] IPCC 5 Blind Transfer<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Anyone ever run into a problem where agents cannot blind
transfer from CAD but they can directly from their IP phones? The button to
complete the transfer does not go active until the other party answers. The
agent can reach over and hit transfer on the IP Phone itself though and the
blind transfer completes.<br>
<br>
We just upgraded to CRS 5 a couple weeks ago, this is one of the lingering
minor problems we had. Didn't have any issue with transferring on version 4.<br
clear=all>
<br>
-- <br>
Ed Leatherman<br>
Senior Voice Engineer<br>
West Virginia University<br>
Telecommunications and Network Operations <o:p></o:p></p>
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