<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.3020" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=798082813-04022008><FONT face=Arial
color=#0000ff size=2>I think that I have everything set up correctly for this
phone, but I keep getting this message ("phone is not associated with the RM
JTAPI Provider user ID") when I hit the IPCC Initial Login button on the phone.
Does anyone know what I might be missing?</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P align=left><STRONG>Steve Miller</STRONG><BR>Telecom Engineer<BR>Dickstein
Shapiro LLP<BR>1825 Eye Street NW | Washington, DC 20006<BR>Tel (202) 420-3370|
Fax (202) 330-5607<BR><A
href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</A><FONT
face=Arial> </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Ed
Leatherman<BR><B>Sent:</B> Monday, February 04, 2008 8:17 AM<BR><B>To:</B> Cisco
VoIPoE List<BR><B>Subject:</B> [cisco-voip] IPCC 5 Blind
Transfer<BR></FONT><BR></DIV>
<DIV></DIV>Anyone ever run into a problem where agents cannot blind transfer
from CAD but they can directly from their IP phones? The button to complete the
transfer does not go active until the other party answers. The agent can reach
over and hit transfer on the IP Phone itself though and the blind transfer
completes.<BR><BR>We just upgraded to CRS 5 a couple weeks ago, this is one of
the lingering minor problems we had. Didn't have any issue with transferring on
version 4.<BR clear=all><BR>-- <BR>Ed Leatherman<BR>Senior Voice
Engineer<BR>West Virginia University<BR>Telecommunications and Network
Operations
<P><pre wrap>--------------------------------------------------------
This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s)
named above. This communication may contain material
protected by attorney-client, work product, or other
privileges. If you are not the intended recipient or person
responsible for delivering this confidential communication
to the intended recipient, you have received this
communication in error, and any review, use, dissemination,
forwarding, printing, copying, or other distribution of
this e-mail message and any attached files is strictly
prohibited. Dickstein Shapiro reserves the right to monitor
any communication that is created, received, or sent on its
network. If you have received this confidential
communication in error, please notify the sender
immediately by reply e-mail message and permanently delete
the original message.
To reply to our email administrator directly, send an email
to postmaster@dicksteinshapiro.com
Dickstein Shapiro LLP
http://www.DicksteinShapiro.com
==============================================================================
</pre></P></BODY></HTML>