<HTML dir=ltr><HEAD><TITLE>RE - CUPC 1.2 - Calling using Outlook Contacts Fail</TITLE>
<META http-equiv=Content-Type content="text/html; charset=unicode">
<META content="MSHTML 6.00.2900.3243" name=GENERATOR><BASE href=HEAD>
<BODY>
<DIV id=idOWAReplyText88691 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Great! It's work fine, thank you very much <FONT face=Tahoma>Christopher!</FONT></FONT></DIV>
<DIV dir=ltr><FONT face=Tahoma size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Tahoma size=2>Best Regards</FONT></DIV>
<DIV dir=ltr><FONT face=Tahoma size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Tahoma size=2>Alessandro Bertacco</FONT></DIV></DIV>
<DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>Da:</B> Christopher M. Bomba [mailto:cbomba@s4nets.com]<BR><B>Inviato:</B> mer 06/02/2008 14.27<BR><B>A:</B> cisco-voip@puck.nether.net<BR><B>Cc:</B> alessandro.bertacco@alice.it<BR><B>Oggetto:</B> RE - CUPC 1.2 - Calling using Outlook Contacts Fail<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>You need to create application dial rules.<BR><BR>Go into CallManager and select Call Routing > Dial Rules > Application Dial Rules.<BR><BR>I needed to create one because users don't have the 9 + 1 in front of their contacts.<BR><BR>So I said:<BR><BR>Name - Outlook Dialing 10-Digit<BR>Description - 10 Digit Outlook Dialing<BR>Number Begins With -<BR>Number of Digits - 10<BR>Total Digits to be Removed - 0 <BR>Prefix With Pattern - 91<BR><BR>Now when users use their CUPC to click to dial a contact it uses this rule. After you create the rule you need to restart CUPC because it needs to download these rules on start up<BR><BR><BR>Chris<BR>_______________________________________________________________________________________________________<BR>Date: Wed, 6 Feb 2008 11:11:01 +0100<BR>From: <alessandro.bertacco@alice.it><BR>Subject: [cisco-voip] CUPC 1.2 - Calling using Outlook Contacts Fail<BR>To: <cisco-voip@puck.nether.net><BR>Message-ID: <FBCMMO01alUohIi6YEF00000a01@FBCMMO01.fbc.local><BR>Content-Type: text/plain; charset="iso-8859-1"<BR><BR>Hi all, anyone have problem calling with Cisco Unified Personal Communicator from outlook contact?<BR>I need to manipulate digit before call is sent to CUCM, but i don't know if possible and how.<BR><BR>Anyone can help me?<BR><BR>Regards<BR><BR>Alessandro Bertacco<BR><BR><BR></FONT></P></DIV></BODY></HTML>