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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hi Rasim,</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">I do appreciate your feedback as a workaround, I guess I'm just surprised that others havn't complained about this issue and that the workarounds for such a simple thing such as Saving and Printing a file to a network
location has to be so complicated. Seriously who doesn't use file servers and print servers. Why make a tool that can't be used on a network?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Ryan</font></div>
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<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><a name="_MailAutoSig"><b><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">Ryan O’Connell CCIE Voice #13382<br>
</span></b></a><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">Systems Consultant<br>
UNIS LUMIN - Technology Based Business Solutions
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<st1:Street w:st="on"><st1:address style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x" tabindex="0" w:st="on"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">1201
5<sup>th</sup> Street SW, Suite 202</span></st1:address></st1:Street></span><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="mso-bookmark: _MailAutoSig"><st1:place w:st="on"><st1:City w:st="on"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">Calgary</span></st1:City><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">,
<st1:State w:st="on">Alberta</st1:State>, <st1:PostalCode w:st="on">T2R 0Y6</st1:PostalCode></span></st1:place></span><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; mso-no-proof: yes"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="mso-bookmark: _MailAutoSig"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">IP Phone</span></b></span><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes"><span style="mso-tab-count: 1">
</span>: 403.410.9272 x290</span><span style="mso-no-proof: yes"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="mso-bookmark: _MailAutoSig"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">Tollfree</span></b></span><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes"><span style="mso-tab-count: 1">
</span>: 888.475.0432 x290</span><span style="mso-no-proof: yes"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="mso-bookmark: _MailAutoSig"><st1:City w:st="on"><st1:place w:st="on"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">Mobile</span></b></st1:place></st1:City></span><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes"><span style="mso-tab-count: 1">
</span>: 403.990.1275</span><span style="mso-no-proof: yes"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="mso-bookmark: _MailAutoSig"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes">Fax</span></b></span><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes"><span style="mso-tab-count: 1">
</span>: 403.355.9949<o:p></o:p></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="mso-bookmark: _MailAutoSig"></span><a title="http://www.unislumin.com/" href="http://www.unislumin.com/"><span style="mso-bookmark: _MailAutoSig"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-no-proof: yes"></span></span></a></p>
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<font face="Tahoma" size="2"><b>From:</b> Rasim Duric [rduric@uoguelph.ca]<br>
<b>Sent:</b> February 8, 2008 11:54 AM<br>
<b>To:</b> Ryan O'Connell; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Historical reporting client Save and Print fromNetwork locations<br>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">You set this up only once and it was very easy. We use it not only as a repository for the IPCCX historical reports but for the Unity reports as well.
Once it’s up and running you don’t worry about security, UPS, backups etc. since it’s sitting in our data centre.
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Rasim Duric</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Network Analyst (CCS)</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">University of Guelph</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Guelph, N1G 2W1, ON</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">519-824-4120x53146</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">rduric@uoguelph.ca</span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span lang="EN-US" style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Ryan O'Connell [mailto:Roconnell@unislumin.com]
<br>
<b>Sent:</b> February-08-08 12:40 PM<br>
<b>To:</b> Rasim Duric; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Historical reporting client Save and Print fromNetwork locations</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">Wow,</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I'm hoping there is an easier workaround?</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">If I created a domain account with the same username would this work?</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Anyone?</span></p>
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Ryan O’Connell CCIE Voice #13382<br>
</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Systems Consultant<br>
UNIS LUMIN - Technology Based Business Solutions </span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">1201 5<sup>th</sup> Street SW, Suite 202</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Calgary, Alberta, T2R 0Y6</span><span style="FONT-SIZE: 7.5pt"></span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">IP Phone</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 403.410.9272 x290</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Tollfree</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 888.475.0432 x290</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Mobile</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 403.990.1275</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Fax</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 403.355.9949</span></p>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Rasim Duric [rduric@uoguelph.ca]<br>
<b>Sent:</b> February 8, 2008 10:24 AM<br>
<b>To:</b> Ryan O'Connell; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Historical reporting client Save and Print fromNetwork locations</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Our workaround was to create a virtual windows XP on VMware. Once the reports have been generated and saved on the Virtual PC we would use Robocopy and
schedule transferring data onto network shares for clients that require these reports. </span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Rasim Duric</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Network Analyst (CCS)</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">University of Guelph</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Guelph, N1G 2W1, ON</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">519-824-4120x53146</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">rduric@uoguelph.ca</span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span lang="EN-US" style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Ryan O'Connell<br>
<b>Sent:</b> February-08-08 11:58 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Historical reporting client Save and Print fromNetwork locations</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">Hello,</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">we are using UCCX version 5.X and noticed that when we use the Historical reporting client we are unable to See network drives or Network printers. I found out this was because
the client installs and uses a local acccount "CiscoHistrprtusr" on the each PC and this user has no domain privileges. What is the workaround. Do we simply create an account with the same name and password on the domain? If so does anyone know the password
for this user or if I can safely reset it without causing issues?</span></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Ryan</span></p>
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Ryan O’Connell CCIE Voice #13382<br>
</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Systems Consultant<br>
UNIS LUMIN - Technology Based Business Solutions </span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">1201 5<sup>th</sup> Street SW, Suite 202</span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Calgary, Alberta, T2R 0Y6</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">IP Phone</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 403.410.9272 x290</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Tollfree</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 888.475.0432 x290</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Mobile</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 403.990.1275</span></p>
<p class="MsoNormal"><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'">Fax</span></b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial','sans-serif'"> : 403.355.9949</span></p>
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