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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hello,</font></div>
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<div dir="ltr"><font face="tahoma" size="2">we are using UCCX version 5.X and noticed that when we use the Historical reporting client we are unable to See network drives or Network printers. I found out this was because the client installs and uses a local
acccount "CiscoHistrprtusr" on the each PC and this user has no domain privileges. What is the workaround. Do we simply create an account with the same name and password on the domain? If so does anyone know the password for this user or if I can safely reset
it without causing issues?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Ryan</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
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<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><a name="_MailAutoSig"><b><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Ryan O’Connell CCIE Voice #13382<br>
</span></b></a><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Systems Consultant<br>
UNIS LUMIN - Technology Based Business Solutions </span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">1201 5<sup>th</sup> Street SW, Suite 202</span></span><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Calgary</span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">, Alberta, T2R 0Y6</span></span><span><span style="FONT-SIZE: 7.5pt"></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">IP Phone</span></b></span><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"><span>
</span>: 403.410.9272 x290</span><span></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Tollfree</span></b></span><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"><span>
</span>: 888.475.0432 x290</span><span></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Mobile</span></b></span><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"><span>
</span>: 403.990.1275</span><span></span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span><b><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Fax</span></b></span><span><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"><span>
</span>: 403.355.9949</span></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span></span><a title="http://www.unislumin.com/" href="http://www.unislumin.com/" target="_blank"><span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></span></span></a></p>
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