The VM ports do not need to have a CSS that has access to the directory number to turn on and off MWI. <br><br>
<div class="gmail_quote">On Feb 8, 2008 9:52 AM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Make sure the CSS of the voicemail ports has the partition where the<br>phones are...<br><font color="#888888"><br>
<br><br>Jonathan<br></font>
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<div></div>
<div class="Wj3C7c"><br>On Feb 8, 2008 7:52 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>> Unity server running Win 2003 Server SP1<br>> Exchange running Win 2003 Server SP2<br>
><br>> I saw Exchange had no Service pack installed.<br>> I downloaded SP 1 and installed it. Took very long.<br>><br>> Now I have Unified messaging working in Outlook.<br>> I can leave messages on the phone and they are droped in the users mailbow.<br>
> I can listen to them and they move out of the inbox, all ok.<br>><br>> But the MWI on the phones are not working.<br>> I can phone the MWI extensions from the phones and they go on and off.<br>> But Unity can not turn them on or off.<br>
><br>> I get event id 121 from the CiscoUnity_TSP Source<br>> and event id 1031 from the CiscoUnity_Notifier Source.<br>><br>> Ian<br>><br>><br>><br>><br>> On 2/7/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
> > I presume you have downloaded the latest permissions wizard, and<br>> > applied all of the service packs to Exchange, Windows, etc...<br>> ><br>> ><br>> > J<br>> ><br>> > On Feb 7, 2008 5:12 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>
> > > Thanks<br>> > > I looked at these.<br>> > > Did'nt know I can make these changes from the 2003 Management side.<br>> > ><br>> > > I gave all these permissions and restarted Exchange and Uity.<br>
> > > But still get these 3 event errors and on the phone it plays that<br>> > > unavailible messages greeting.<br>> > ><br>> > > The AD and Exchange Servers are running on VMware and Unity on a MCS.<br>
> > > Don't think this might be the problem. I've heard of guys getting it to<br>> work<br>> > > in this setup.<br>> > ><br>> > > Any ideas where to next?<br>> > ><br>
> > > Thanks<br>> > > Ian<br>> > ><br>> > ><br>> > ><br>> > ><br>> > > On 2/6/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
> > > > Go to Exchange system manager, delegate control, make sure the install<br>> > > > acct is set an Exchange full admin; dirsvc is a full admin; and<br>> > > > msgstore is a full admin...<br>
> > > ><br>> > > > Go to the msgstore acct in ad users and computers, view advanced,<br>> > > > click the security tab, make sure send-as and receive-as are checked.<br>> > > ><br>
> > > > Make sure the dirsvc acct is a member of the domain admins group...<br>> > > ><br>> > > > make sure you have Exchange 2003 system tools on the unity box...<br>> > > ><br>
> > > ><br>> > > > J<br>> > > ><br>> > > > On Feb 6, 2008 1:09 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>> > > > > How can I check all these now in 2003 and change to have the 3<br>
> accounts<br>> > > have<br>> > > > > the right permissions?<br>> > > > > And in Exchange 2007, how do I make sure the right permissions are<br>> set?<br>> > > > ><br>
> > > > > Thanks<br>> > > > > Ian<br>> > > > ><br>> > > > ><br>> > > > ><br>> > > > ><br>> > > > > On 2/6/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
> > > > > > It still does with Windows 2003, though there is a reghack to make<br>> it<br>> > > > > > work again...<br>> > > > > ><br>> > > > > ><br>
> > > > > > J<br>> > > > > ><br>> > > > > > On Feb 5, 2008 8:06 AM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<br>> > > > > > > Is the msgstoresvc acount also a domain admin? Back in the day<br>
> when<br>> > > I<br>> > > > > > > actually worked Unity cases the domain admin account had an<br>> explicit<br>> > > > > deny on<br>> > > > > > > send as/receive as.<br>
> > > > > > ><br>> > > > > > ><br>> > > > > > ><br>> > > > > > > -Ryan<br>> > > > > > ><br>> > > > > > ><br>
> > > > > > ><br>> > > > > > > On Feb 5, 2008, at 4:00 AM, Ian du Preez wrote:<br>> > > > > > > Exchange is up, and the normal test mailboxes I created can send<br>
> and<br>> > > > > recieve<br>> > > > > > > mail.<br>> > > > > > > The server is not out of disk space.<br>> > > > > > > All 3 the Unity accounts are Exchange Organization<br>
> Administrators.<br>> > > > > > ><br>> > > > > > > In Exchange 2007, how do I check that the system attendent, MTA<br>> and<br>> > > so<br>> > > > > on<br>
> > > > > > > are up?<br>> > > > > > > And how do I check the accounts have send-as and receive-as<br>> rights?<br>> > > > > > ><br>> > > > > > > Thanks<br>
> > > > > > > Ian<br>> > > > > > ><br>> > > > > > ><br>> > > > > > > On 2/4/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
> > > > > > > > OK, dumb question mode...<br>> > > > > > > ><br>> > > > > > > > Is Exchange up, I mean is system attendant, MTA, etc up?<br>> > > > > > > ><br>
> > > > > > > > Is the Exchange server out of hard drive space?<br>> > > > > > > ><br>> > > > > > > > Does the unitymsgstoresvc account have Exchange access<br>
> (delegate<br>> > > > > > > > control, etc...) does it have send-as and receive-as rights?<br>> > > > > > > ><br>> > > > > > > ><br>> > > > > > > ><br>
> > > > > > > > Jonathan<br>> > > > > > > ><br>> > > > > > > > On Feb 4, 2008 3:34 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>><br>
> wrote:<br>> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > > I have done so, but still with no success.<br>> > > > > > > > ><br>
> > > > > > > > > In Unity 4, when these types of errors happened, Unity would<br>> > > just<br>> > > > > not<br>> > > > > > > star<br>> > > > > > > > > up.<br>
> > > > > > > > ><br>> > > > > > > > > But now it does start and everything looks ok.<br>> > > > > > > > ><br>> > > > > > > > ><br>
> > > > > > > > ><br>> > > > > > > > > Should I try rebuilding Exchange or Unity.<br>> > > > > > > > ><br>> > > > > > > > > Have no idea what next.<br>
> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > > Thanks<br>> > > > > > > > ><br>
> > > > > > > > > Ian<br>> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > ><br>
> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > > On 2/1/08, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br>
> > > > > > > > > ><br>> > > > > > > > > > have you rebooted the exchange server ..... then the unity<br>> > > server?<br>> > > > > > > I'm<br>
> > > > > > > > > just guessing. Maybe the Unity server can't log into the<br>> > > account.<br>> > > > > > > > > ><br>> > > > > > > > > > Scott<br>
> > > > > > > > > ><br>> > > > > > > > > ><br>> > > > > > > > > ><br>> > > > > > > > > > On Jan 31, 2008 11:55 PM, Ian du Preez<br>
> <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>><br>> > > > > wrote:<br>> > > > > > > > > ><br>> > > > > > > > > > ><br>
> > > > > > > > > > ><br>> > > > > > > > > > > Hi all<br>> > > > > > > > > > ><br>> > > > > > > > > > > I finished building a lab with CM6, Unity 5 and Exchange<br>
> > > 2007<br>> > > > > SP1.<br>> > > > > > > > > > > I did all the steps as the manual shows and all went<br>> > > through.<br>> > > > > > > > > > > This is a complete new install of everything.<br>
> > > > > > > > > > > The installation went through with no problems.<br>> > > > > > > > > > > Unity is up and running, and Syscheck shows no problems<br>> with<br>
> > > > > > > Exchange<br>> > > > > > > > > permissions or access.<br>> > > > > > > > > > > I imported test users from exchange and they enroll ok.<br>
> > > > > > > > > > ><br>> > > > > > > > > > > But trying to access the messages on the phone I get "<br>> Your<br>> > > > > > > messages<br>
> > > > > > > > > are not availible now "<br>> > > > > > > > > > ><br>> > > > > > > > > > > According to the syscheck tool, all the system accounts<br>
> have<br>> > > > > enough<br>> > > > > > > > > rights.<br>> > > > > > > > > > > All the Unity services, including the AvCsMgr service<br>> has no<br>
> > > > > problem<br>> > > > > > > > > starting up.<br>> > > > > > > > > > ><br>> > > > > > > > > > > Below are the errors I get in the event log.<br>
> > > > > > > > > > ><br>> > > > > > > > > > > Does any one know what I can do to fix this?<br>> > > > > > > > > > > On Unity4 I saw this a couple of times, but its usually<br>
> > > > > permissions<br>> > > > > > > in<br>> > > > > > > > > Exchange.<br>> > > > > > > > > > ><br>> > > > > > > > > > > Any help will be great<br>
> > > > > > > > > > > Thanks<br>> > > > > > > > > > ><br>> > > > > > > > > > > First error is :<br>> > > > > > > > > > ><br>
> > > > > > > > > > > ivent ID : 1004<br>> > > > > > > > > > > Source : CuscoUnity_ExchangeMo<br>> > > > > > > > > > > Description :<br>
> > > > > > > > > > > The following information store is currently off line.<br>> > > > > > > > > > > CN=...........<br>> > > > > > > > > > ><br>
> > > > > > > > > > > The I get these ones every 5 minutes :<br>> > > > > > > > > > ><br>> > > > > > > > > > > ID: 30003<br>
> > > > > > > > > > > Source: CiscoUnity_MALEx<br>> > > > > > > > > > > Message: An attempt to access the Primary Exchange<br>> Mailbox<br>> > > Store<br>
> > > > > by<br>> > > > > > > %1<br>> > > > > > > > > via MAPI has failed. The MAPI subsystem return the following<br>> > > error:<br>> > > > > %2.<br>
> > > > > > > > > > > An attempt to access the Primary Exchange Mailbox Store<br>> by<br>> > > %1<br>> > > > > via<br>> > > > > > > MAPI<br>
> > > > > > > > > has failed. The MAPI subsystem return the following error:<br>> %2.<br>> > > > > > > > > > ><br>> > > > > > > > > > > ID: 30012<br>
> > > > > > > > > > > Source: CiscoUnity_MALEx<br>> > > > > > > > > > > Message: An occurred which prevents successful Exchange<br>> > > access<br>
> > > > > by %1<br>> > > > > > > via<br>> > > > > > > > > MAPI.%n%nThis is typically an indication of configuration<br>> issues<br>> > > > > with<br>
> > > > > > > Unity,<br>> > > > > > > > > Exchange, or the MAPI subsystem.%n%nVerify that the Unity<br>> > > services<br>> > > > > > > accounts<br>
> > > > > > > > > are granted the correct permissions and that there are no<br>> issues<br>> > > > > with<br>> > > > > > > > > installation. The SysCheck utility may assist in diagnosing<br>
> the<br>> > > > > problem.<br>> > > > > > > > > > ><br>> > > > > > > > > > > ID: 32013<br>> > > > > > > > > > > Source: CiscoUnity_Doh<br>
> > > > > > > > > > > Message: Doh logon failed due to messaging component<br>> logon<br>> > > > > error: %1<br>> > > > > > > > > > > Doh logon failed due to messaging component logon error:<br>
> %1<br>> > > > > > > > > > ><br>> > > > > > > > > > ><br>> > > > > > > > > > ><br>> > > > > > > > > > ><br>
> > > > > > > > > > ><br>> > > > > > > > > > ><br>> > > > > > > > > > ><br>> > > > > > > > > > > _______________________________________________<br>
> > > > > > > > > > > cisco-voip mailing list<br>> > > > > > > > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> > > > > > > > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > > > > > > > > ><br>> > > > > > > > > > ><br>> > > > > > > > > ><br>> > > > > > > > > ><br>
> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > > _______________________________________________<br>> > > > > > > > > cisco-voip mailing list<br>
> > > > > > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> > > > > > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > ><br>> > > > > > ><br>> > > > > > > _______________________________________________<br>
> > > > > > > cisco-voip mailing list<br>> > > > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> > > > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > > > > ><br>> > > > > ><br>> > > > ><br>> > > > ><br>> > > ><br>> > ><br>> > ><br>> ><br>><br>><br>_______________________________________________<br>
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</div></div></blockquote></div><br>