<div>Unity server running Win 2003 Server SP1</div>
<div>Exchange running Win 2003 Server SP2</div>
<div> </div>
<div>I saw Exchange had no Service pack installed.</div>
<div>I downloaded SP 1 and installed it. Took very long.</div>
<div> </div>
<div>Now I have Unified messaging working in Outlook.</div>
<div>I can leave messages on the phone and they are droped in the users mailbow.</div>
<div>I can listen to them and they move out of the inbox, all ok.</div>
<div> </div>
<div>But the MWI on the phones are not working.</div>
<div>I can phone the MWI extensions from the phones and they go on and off.</div>
<div>But Unity can not turn them on or off.</div>
<div> </div>
<div>I get event id 121 from the CiscoUnity_TSP Source</div>
<div>and event id 1031 from the CiscoUnity_Notifier Source.</div>
<div> </div>
<div>Ian</div>
<div><br> </div>
<div><span class="gmail_quote">On 2/7/08, <b class="gmail_sendername">Jonathan Charles</b> <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I presume you have downloaded the latest permissions wizard, and<br>applied all of the service packs to Exchange, Windows, etc...<br>
<br><br>J<br><br>On Feb 7, 2008 5:12 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>> Thanks<br>> I looked at these.<br>> Did'nt know I can make these changes from the 2003 Management side.<br>
><br>> I gave all these permissions and restarted Exchange and Uity.<br>> But still get these 3 event errors and on the phone it plays that<br>> unavailible messages greeting.<br>><br>> The AD and Exchange Servers are running on VMware and Unity on a MCS.<br>
> Don't think this might be the problem. I've heard of guys getting it to work<br>> in this setup.<br>><br>> Any ideas where to next?<br>><br>> Thanks<br>> Ian<br>><br>><br>><br>><br>
> On 2/6/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>> > Go to Exchange system manager, delegate control, make sure the install<br>> > acct is set an Exchange full admin; dirsvc is a full admin; and<br>
> > msgstore is a full admin...<br>> ><br>> > Go to the msgstore acct in ad users and computers, view advanced,<br>> > click the security tab, make sure send-as and receive-as are checked.<br>> ><br>
> > Make sure the dirsvc acct is a member of the domain admins group...<br>> ><br>> > make sure you have Exchange 2003 system tools on the unity box...<br>> ><br>> ><br>> > J<br>> ><br>
> > On Feb 6, 2008 1:09 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>> > > How can I check all these now in 2003 and change to have the 3 accounts<br>> have<br>
> > > the right permissions?<br>> > > And in Exchange 2007, how do I make sure the right permissions are set?<br>> > ><br>> > > Thanks<br>> > > Ian<br>> > ><br>> > ><br>
> > ><br>> > ><br>> > > On 2/6/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>> > > > It still does with Windows 2003, though there is a reghack to make it<br>
> > > > work again...<br>> > > ><br>> > > ><br>> > > > J<br>> > > ><br>> > > > On Feb 5, 2008 8:06 AM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<br>
> > > > > Is the msgstoresvc acount also a domain admin? Back in the day when<br>> I<br>> > > > > actually worked Unity cases the domain admin account had an explicit<br>> > > deny on<br>
> > > > > send as/receive as.<br>> > > > ><br>> > > > ><br>> > > > ><br>> > > > > -Ryan<br>> > > > ><br>> > > > ><br>
> > > > ><br>> > > > > On Feb 5, 2008, at 4:00 AM, Ian du Preez wrote:<br>> > > > > Exchange is up, and the normal test mailboxes I created can send and<br>> > > recieve<br>
> > > > > mail.<br>> > > > > The server is not out of disk space.<br>> > > > > All 3 the Unity accounts are Exchange Organization Administrators.<br>> > > > ><br>
> > > > > In Exchange 2007, how do I check that the system attendent, MTA and<br>> so<br>> > > on<br>> > > > > are up?<br>> > > > > And how do I check the accounts have send-as and receive-as rights?<br>
> > > > ><br>> > > > > Thanks<br>> > > > > Ian<br>> > > > ><br>> > > > ><br>> > > > > On 2/4/08, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
> > > > > > OK, dumb question mode...<br>> > > > > ><br>> > > > > > Is Exchange up, I mean is system attendant, MTA, etc up?<br>> > > > > ><br>> > > > > > Is the Exchange server out of hard drive space?<br>
> > > > > ><br>> > > > > > Does the unitymsgstoresvc account have Exchange access (delegate<br>> > > > > > control, etc...) does it have send-as and receive-as rights?<br>
> > > > > ><br>> > > > > ><br>> > > > > ><br>> > > > > > Jonathan<br>> > > > > ><br>> > > > > > On Feb 4, 2008 3:34 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>
> > > > > > ><br>> > > > > > ><br>> > > > > > > I have done so, but still with no success.<br>> > > > > > ><br>> > > > > > > In Unity 4, when these types of errors happened, Unity would<br>
> just<br>> > > not<br>> > > > > star<br>> > > > > > > up.<br>> > > > > > ><br>> > > > > > > But now it does start and everything looks ok.<br>
> > > > > > ><br>> > > > > > ><br>> > > > > > ><br>> > > > > > > Should I try rebuilding Exchange or Unity.<br>> > > > > > ><br>
> > > > > > > Have no idea what next.<br>> > > > > > ><br>> > > > > > ><br>> > > > > > ><br>> > > > > > > Thanks<br>
> > > > > > ><br>> > > > > > > Ian<br>> > > > > > ><br>> > > > > > ><br>> > > > > > ><br>> > > > > > ><br>
> > > > > > ><br>> > > > > > ><br>> > > > > > > On 2/1/08, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br>> > > > > > > ><br>
> > > > > > > > have you rebooted the exchange server ..... then the unity<br>> server?<br>> > > > > I'm<br>> > > > > > > just guessing. Maybe the Unity server can't log into the<br>
> account.<br>> > > > > > > ><br>> > > > > > > > Scott<br>> > > > > > > ><br>> > > > > > > ><br>> > > > > > > ><br>
> > > > > > > > On Jan 31, 2008 11:55 PM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>><br>> > > wrote:<br>> > > > > > > ><br>
> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > > Hi all<br>> > > > > > > > ><br>> > > > > > > > > I finished building a lab with CM6, Unity 5 and Exchange<br>
> 2007<br>> > > SP1.<br>> > > > > > > > > I did all the steps as the manual shows and all went<br>> through.<br>> > > > > > > > > This is a complete new install of everything.<br>
> > > > > > > > > The installation went through with no problems.<br>> > > > > > > > > Unity is up and running, and Syscheck shows no problems with<br>> > > > > Exchange<br>
> > > > > > > permissions or access.<br>> > > > > > > > > I imported test users from exchange and they enroll ok.<br>> > > > > > > > ><br>> > > > > > > > > But trying to access the messages on the phone I get " Your<br>
> > > > > messages<br>> > > > > > > are not availible now "<br>> > > > > > > > ><br>> > > > > > > > > According to the syscheck tool, all the system accounts have<br>
> > > enough<br>> > > > > > > rights.<br>> > > > > > > > > All the Unity services, including the AvCsMgr service has no<br>> > > problem<br>> > > > > > > starting up.<br>
> > > > > > > > ><br>> > > > > > > > > Below are the errors I get in the event log.<br>> > > > > > > > ><br>> > > > > > > > > Does any one know what I can do to fix this?<br>
> > > > > > > > > On Unity4 I saw this a couple of times, but its usually<br>> > > permissions<br>> > > > > in<br>> > > > > > > Exchange.<br>> > > > > > > > ><br>
> > > > > > > > > Any help will be great<br>> > > > > > > > > Thanks<br>> > > > > > > > ><br>> > > > > > > > > First error is :<br>
> > > > > > > > ><br>> > > > > > > > > ivent ID : 1004<br>> > > > > > > > > Source : CuscoUnity_ExchangeMo<br>> > > > > > > > > Description :<br>
> > > > > > > > > The following information store is currently off line.<br>> > > > > > > > > CN=...........<br>> > > > > > > > ><br>> > > > > > > > > The I get these ones every 5 minutes :<br>
> > > > > > > > ><br>> > > > > > > > > ID: 30003<br>> > > > > > > > > Source: CiscoUnity_MALEx<br>> > > > > > > > > Message: An attempt to access the Primary Exchange Mailbox<br>
> Store<br>> > > by<br>> > > > > %1<br>> > > > > > > via MAPI has failed. The MAPI subsystem return the following<br>> error:<br>> > > %2.<br>> > > > > > > > > An attempt to access the Primary Exchange Mailbox Store by<br>
> %1<br>> > > via<br>> > > > > MAPI<br>> > > > > > > has failed. The MAPI subsystem return the following error: %2.<br>> > > > > > > > ><br>> > > > > > > > > ID: 30012<br>
> > > > > > > > > Source: CiscoUnity_MALEx<br>> > > > > > > > > Message: An occurred which prevents successful Exchange<br>> access<br>> > > by %1<br>> > > > > via<br>
> > > > > > > MAPI.%n%nThis is typically an indication of configuration issues<br>> > > with<br>> > > > > Unity,<br>> > > > > > > Exchange, or the MAPI subsystem.%n%nVerify that the Unity<br>
> services<br>> > > > > accounts<br>> > > > > > > are granted the correct permissions and that there are no issues<br>> > > with<br>> > > > > > > installation. The SysCheck utility may assist in diagnosing the<br>
> > > problem.<br>> > > > > > > > ><br>> > > > > > > > > ID: 32013<br>> > > > > > > > > Source: CiscoUnity_Doh<br>> > > > > > > > > Message: Doh logon failed due to messaging component logon<br>
> > > error: %1<br>> > > > > > > > > Doh logon failed due to messaging component logon error: %1<br>> > > > > > > > ><br>> > > > > > > > ><br>
> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > ><br>> > > > > > > > ><br>
> > > > > > > > > _______________________________________________<br>> > > > > > > > > cisco-voip mailing list<br>> > > > > > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> > > > > > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>> > > > > > > > ><br>> > > > > > > > ><br>
> > > > > > > ><br>> > > > > > > ><br>> > > > > > ><br>> > > > > > ><br>> > > > > > > _______________________________________________<br>
> > > > > > > cisco-voip mailing list<br>> > > > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> > > > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > > > > ><br>> > > > > > ><br>> > > > > ><br>> > > > ><br>> > > > > _______________________________________________<br>> > > > > cisco-voip mailing list<br>
> > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > > ><br>> > > ><br>> > ><br>> > ><br>> ><br>><br>><br></blockquote></div><br>