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If you use Broadcast algorighm you must use clients. With other
algorighms you can just have calls queued and they will be delivered as
attendants become idle.<br>
<br>
/wes<br>
<br>
Matthew J. Hughes wrote:
<blockquote
cite="mid:ea211ea30802081206v2670872ew6a5f508f7db3fd5@mail.gmail.com"
type="cite">
<div>Is it possible in CCM6 to have calls sent to a HuntPilot, and
be queued if all the Line Group users are busy? I see the option in AC
as a PilotPoint but does that require me to use Attendant Console.
Thanks in advance and apologise in advance if this is a stupid/obvious
question.</div>
<div> </div>
<div>Matt</div>
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