<div>So We just bought a 7965 and the jabra HHC device. I have it all connected and can't get it working.</div>
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<div>So I read that I need firmware 8.3.3, so I load 8.3.3sr2S. So that requirement is fullfilled.</div>
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<div>So I get a hold of my SE and he throws me a bone and lets me know I need to enable it on the Phone config page. I'm running CM 4.1.3sr5d. It is not there unless it's called something else. (I've also looked through the service parameters and enterprise parameters with no avail) The doc's my SE had referred to 6.x i believe. He also included that I should be able to see this on the phone under setting --> Device config --> media config --> 11 headset hookswitch control and it IS set to disable. I unlock the phone and it does not give me an option to enable.</div>
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<div><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125</a></div>
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<div>my understanding is that 4.1.3 is supported. Can someone on the tac side throw me another bone? </div>
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<div>TIA</div>
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<div>Scott</div>