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So you have the checkbox/dropdown now?<br>
<br>
/Wes<br>
<br>
Scott Voll wrote:
<blockquote
cite="mid:f84a38d30802151320k494cdf1cq942d0bd4fb294869@mail.gmail.com"
type="cite">
<div>to come full around on this. I just got off the phone with
Jabra. </div>
<div> </div>
<div>I had all the requirements. CM 4.1.3sr6a. Firmware 8.3.3sr2,
phone model 7942,45,62,65,75</div>
<div> </div>
<div>and according to their web page (the 9120) which I just found
out is only supported in EU not US. So they are going to trade me my
9120's for 9350's.</div>
<div> </div>
<div>So if anyone else comes up with this issue the should hopefully
find this on a google search.</div>
<div> </div>
<div>Scott</div>
<div><br>
<br>
</div>
<div class="gmail_quote">On Wed, Feb 13, 2008 at 9:30 AM, Wes Sisk
<<a moz-do-not-send="true" href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>>
wrote:<br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">Hmm,<br>
<br>
Phone config is only updated in 2 ways:<br>
1. newer version of CM<br>
2. device pack that include new device specific configuration<br>
<br>
I checked my 6.0 server and found the box in question. It is called
"Wireless Headset Hookswitch Control" and it is listed in the section
"Product Specific Configuration Layout".<br>
<br>
So, *IF* this feature is/can be backported to CM 4.1(3) then you would
have to install the correct device pack to add support for this device
and feature. Simply installing/uploading the phone load will be
inadequate as database modification is required.<br>
<br>
Looking further, 4.1(3)sr6a is available on <a moz-do-not-send="true"
href="http://cisco.com/" target="_blank">Cisco.com</a>. SR's typically
include device packs. On the CM4.1 download page the SR is the newest
posted software. In the SR readme it indicates several 'fixes' for
7965 including adding support. It also includes 7965 device load <span><span
style="color: black;">SCCP45.8-3-3SRS2.<br>
<br>
I would start by installing sr6 or the equivalent device pack and go
from there.<br>
<br>
/Wes<br>
</span></span><br>
<br>
<br>
Scott Voll wrote:
<blockquote type="cite">
<div>
<div class="Wj3C7c">
<div>So We just bought a 7965 and the jabra HHC device. I have
it all connected and can't get it working.</div>
<div> </div>
<div>So I read that I need firmware 8.3.3, so I load 8.3.3sr2S.
So that requirement is fullfilled.</div>
<div> </div>
<div>So I get a hold of my SE and he throws me a bone and lets me
know I need to enable it on the Phone config page. I'm running CM
4.1.3sr5d. It is not there unless it's called something else. (I've
also looked through the service parameters and enterprise parameters
with no avail) The doc's my SE had referred to 6.x i believe. He also
included that I should be able to see this on the phone under setting
--> Device config --> media config --> 11 headset hookswitch
control and it IS set to disable. I unlock the phone and it does not
give me an option to enable.</div>
<div> </div>
<div><a moz-do-not-send="true"
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125"
target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125</a></div>
<div> </div>
<div>my understanding is that 4.1.3 is supported. Can someone on
the tac side throw me another bone? </div>
<div> </div>
<div>TIA</div>
<div> </div>
<div>Scott</div>
</div>
</div>
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