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<p class=MsoNormal>Hello All,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I need to get a monthly report of calls that come through
our switchboard, whether they be local, long distance or whatever. I don’t
want calls like I would make from my phone to another extension or an outside
call or calls coming directly from outside to my extension. Only calls
that go through the switchboard. There are 6 lines on our
switchboard. I went into the CDR analysis and reporting and then went to
CDR, search by user/extension. I see how I can put in those extensions
for the switchboard and get a monthly report but I am confused about the call
types. What is the difference in Local and incoming? Is this
the way to do it or is there an easier way? Thanks<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><img
width=165 height=30 id="Picture_x0020_1"
src="cid:image002.jpg@01C86FE3.59AB7F90"><o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Katherine
O. Dupree<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Telecommunications
Support/Infrastructure Coordinator</span></b><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Randolph
College</span></b><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>2500
Rivermont Ave. <o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Lynchburg,
Va. 24503<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><a
href="mailto:kdupree@rmwc.edu"><span style='color:blue'>kdupree@randolphcollege.edu</span></a></span></b><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>(434)
947 8371</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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