<div>I'm also having trouble trying to configure CUPS 6 with CUCM 6.1 and CUPC 1.2, on the CUPC server health, i am showing </div>
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<div>Logon server - connected primary</div>
<div>Phone configuration (TFTP) - download failed</div>
<div>I have Presence showing as Failed to Connect - Invalid Credentials</div>
<div>Desk Phone - not active</div>
<div>Softphone - not active</div>
<div>LDAP - Successful (I can search for users in AD fine.)<br> </div>
<div>I do not have a deskphone configured at the moment only the DN in CUPC, does this matter?</div>
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<div>The incoming ACL's were set as the IP addresses of Publisher and Subscriber but I deleted these and added one as all, now when I restart CUPC, I can see the Presence trying to connect but I still get Failed to connect - Invalid Credentials</div>
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<div>any help or suggestions would be greatly appreciated.<br> </div>
<div><span class="gmail_quote">On 04/02/2008, <b class="gmail_sendername">Voice Noob</b> <<a href="mailto:voicenoob@gmail.com">voicenoob@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Thanks for everyones help with this. it ended up being the inbound ACL for the presense problem where I could not chnage my status to availible. Then the call controll portion ended up being changing the publisher name to the IP address. Thanks for everyones help with this.
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<div class="gmail_quote">On Feb 3, 2008 11:06 AM, Voice Noob <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Under file>preferences in CUPC in the perfered phone I just have the ext of the phone. should I put something diffrent in the field?
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<div class="gmail_quote">On Feb 3, 2008 11:01 AM, Voice Noob <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Yes I am AD integrated. I changed the port number and still no change. I did not have the inbound ACL and when I changed that I was able to change my stats to available which I was not able to do before but I am still not able to choose my desk phone. It still says feature not available.
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<div class="gmail_quote">On Feb 2, 2008 4:10 AM, <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hi,<br><br>did you configer the inbound ACL in Presence? Does it include the IP address of your PC where CUPC is running?<br>
<br><br>HTH<br><br><br>-------- Original-Nachricht --------<br>> Datum: Fri, 1 Feb 2008 17:11:26 -0600<br>> Von: "Bill Talley" <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>><br>
> An: "Voice Noob" <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>><br>> CC: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br>
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<div><br>> You're AD integrated? If so, if UCM LDAP authentication is set to use<br>> port<br>> 389, change it to 3268. This queries the GC and provides a faster<br>> response.<br>> Otherwise you might encounter a timeout issue and CTI authentication<br>
> fails.<br>><br>> _____<br>><br>> From: Voice Noob [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>]<br>> Sent: Friday, February 01, 2008 4:52 PM<br>
> To: Bill Talley<br>> Cc: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br>
><br>><br>> Yes on Sip trunk. Red is Presense = Failed to connect Invalid Credentials.<br>> Desk Phone = Disconnecting (pending retry).<br>><br>> Only thing in troubleshooter is a certificate for exchange notification.<br>
><br>> On Feb 1, 2008 4:46 PM, Bill Talley <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:<br>><br>><br>> Do you have the SIP trunk configured between UCM and CUPS?<br>
><br>> In CUPC, under help>>>show server health, are there any red ?<br>><br>> _____<br>><br>> From: Voice Noob [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>]<br>
> Sent: Friday, February 01, 2008 4:38 PM<br>> To: Bill Talley<br>> Cc: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
><br>> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br>><br>><br>> Here is a screen print of the user setting page. I have everything<br>> associated in CUCM.<br>><br>><br>> On Feb 1, 2008 3:54 PM, Bill Talley <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:<br>
><br>><br>> Ensure the DN on the phone in UCM is associated to the user and under the<br>> user account that the user is associated to the phone, has a primary<br>> extension configured and it assigned to the Standard CTI Enabled group.<br>
><br>> Also, in CUPS ensure the primary device is defined and appropriate<br>> profiles<br>> are configured for the Personal Communicator user account.<br>><br>> HTH.<br>><br>> _____<br>><br>> From: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Voice Noob<br>> Sent: Friday, February 01, 2008 3:38 PM<br>
> To: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br>><br>
><br>> Inside CUPC I go to file, phone mode and try to select choose phone to<br>> control it is grayed out and says feature not available.<br>><br>><br>> On Feb 1, 2008 3:05 PM, Voice Noob <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>> wrote:<br>
><br>><br>> I am evaluating CUPS 6.0 currently. I can log into the CUPC client but the<br>> call control does not work. I can not go into deskphone and all of the<br>> settings are greyed out. I have went through the configuration guides and<br>
> the troubleshooting guides but I can not make any headway and getting this<br>> to work. Does anyone have this working that can give me some things to<br>> try?<br>><br>><br>><br>><br> </div></div></blockquote>
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