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<DIV><FONT face=Arial size=2>The way I read it is that the new feature is "Call
Recording" which offers a more efficient way to record calls.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you read all the other bullet points, they are
net new features. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>It would have been nothing to add (requires third
party software) beside the bullet point.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>OK, not false advertising, but confusing to say the
least. Especially since there are not other documents regarding v. 6 out
there.</FONT></DIV>
<DIV> </DIV></DIV>
<DIV> </DIV>
<DIV> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=rratliff@cisco.com href="mailto:rratliff@cisco.com">Ryan Ratliff</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=matt@saskin.net
href="mailto:matt@saskin.net">Matthew Saskin</A> ; <A
title=KDupree@randolphcollege.edu
href="mailto:KDupree@randolphcollege.edu">Kathy Dupree</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, February 18, 2008 10:46
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] record calls
incoming and outbound</DIV>
<DIV><BR></DIV>I don't know not having to span phone ports certainly sounds
more efficient to me.
<DIV><BR class=webkit-block-placeholder></DIV>
<DIV>You can read all you want about monitoring and recording in CUCM 6 in the
Features and Services Guide.</DIV>
<DIV>
<P style="MARGIN: 0px 0px 4px"><B><I>
<DIV style="MARGIN: 0px"><FONT style="FONT: 12px Helvetica" face=Helvetica
size=3><A
href="http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/fsgd.pdf">http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/fsgd.pdf</A></FONT></DIV></I></B>
<P></P>
<P style="MARGIN: 0px 0px 4px"><B><I><BR
class=webkit-block-placeholder></I></B></P>
<DIV>
<P style="MARGIN: 0px"><FONT style="FONT: 12px Helvetica" face=Helvetica
size=3>-Ryan</FONT></P></DIV><BR>
<DIV>
<DIV>On Feb 18, 2008, at 10:01 AM, Lelio Fulgenzi wrote:</DIV><BR
class=Apple-interchange-newline>
<DIV><FONT face=Arial size=2>false advertising if you ask me
then...</FONT></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"><FONT face=Arial
size=2></FONT>
<DIV>
<HR>
</DIV>
<DIV>
<P class=pSubhead2CMT
style="FONT-WEIGHT: bold; FONT-SIZE: 9pt; MARGIN-LEFT: 0pt; TEXT-TRANSFORM: none; TEXT-INDENT: 0pt; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; TEXT-ALIGN: left; FONT-VARIANT: normal; TEXT-DECORATION: none">New
Telephony Features</P><A name=wp9000008></A>
<DIV class=pBodyCMT
style="FONT-WEIGHT: normal; MARGIN: 0pt 0pt 7pt; TEXT-TRANSFORM: none; TEXT-INDENT: 0pt; FONT-STYLE: normal; TEXT-ALIGN: left; FONT-VARIANT: normal; TEXT-DECORATION: none">Cisco
Unified Communications Manager Version 6.0 includes several new telephony
features:</DIV><A name=wp9000009></A>
<P class=pBulletCMT
style="MARGIN-TOP: 0pt; FONT-WEIGHT: normal; MARGIN-BOTTOM: 3pt; TEXT-TRANSFORM: none; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none">
Do Not Disturb-Allows the end user to turn off the ringer</P><A
name=wp9000010></A>
<P class=pBulletCMT
style="MARGIN-TOP: 0pt; FONT-WEIGHT: normal; MARGIN-BOTTOM: 3pt; TEXT-TRANSFORM: none; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none">
Intercom-Provides an administrative assistant the ability to "whisper" to a
manager</P><A name=wp9000011></A>
<P class=pBulletCMT
style="MARGIN-TOP: 0pt; FONT-WEIGHT: normal; MARGIN-BOTTOM: 3pt; TEXT-TRANSFORM: none; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none">
Audio Message Waiting Indicator-Increases the accessibility of message
indication</P><A name=wp9000012></A>
<P class=pBulletCMT
style="MARGIN-TOP: 0pt; FONT-WEIGHT: normal; MARGIN-BOTTOM: 3pt; TEXT-TRANSFORM: none; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none">
Secure Conferencing-Provides media encryption to those on an Ad-Hoc
conference call</P><A name=wp9000013></A>
<P class=pBulletCMT
style="MARGIN-TOP: 0pt; FONT-WEIGHT: normal; MARGIN-BOTTOM: 3pt; TEXT-TRANSFORM: none; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none"><STRONG><U><EM>
Call Recording-Offers a more efficient method to record
calls</EM></U></STRONG></P><A name=wp9000014></A>
<P class=pBulletCMT
style="MARGIN-TOP: 0pt; FONT-WEIGHT: normal; MARGIN-BOTTOM: 3pt; TEXT-TRANSFORM: none; MARGIN-RIGHT: 0pt; FONT-STYLE: normal; FONT-VARIANT: normal; TEXT-DECORATION: none">
Silent Monitoring-Uses that more efficient method to observe call center
agents</P></DIV>
<DIV>
<HR>
</DIV></BLOCKQUOTE>
<DIV><FONT face=Arial
size=2>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Life expectancy would grow by leaps and bounds if green vegetables
smelled as good as bacon.<BR>Doug Larson</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: "Matthew Saskin" <</FONT><A
href="mailto:matt@saskin.net"><FONT face=Arial
size=2>matt@saskin.net</FONT></A><FONT face=Arial size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>To: "Lelio Fulgenzi" <</FONT><A
href="mailto:lelio@uoguelph.ca"><FONT face=Arial
size=2>lelio@uoguelph.ca</FONT></A><FONT face=Arial size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Cc: "Kathy Dupree" <</FONT><A
href="mailto:KDupree@randolphcollege.edu"><FONT face=Arial
size=2>KDupree@randolphcollege.edu</FONT></A><FONT face=Arial size=2>>;
<</FONT><A href="mailto:cisco-voip@puck.nether.net"><FONT face=Arial
size=2>cisco-voip@puck.nether.net</FONT></A><FONT face=Arial
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: Monday, February 18, 2008 9:52
AM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: Re: [cisco-voip] record calls incoming
and outbound</FONT></DIV></DIV>
<DIV><FONT face=Arial><BR><FONT size=2></FONT></FONT></DIV><FONT face=Arial
size=2>> CM6 can't record calls by itself. What it allows you to do
is have CM <BR>> direct a copy of an RTP stream to a secondary location
(i.e.; a <BR>> recording server) instead of having to have your recording
application <BR>> sitting on a SPAN port on the network.<BR>> <BR>>
-matt<BR>> <BR>> Lelio Fulgenzi wrote:<BR>>> v6 seems to offer
this service. not sure of the requirements.<BR>>> <BR>>>
</FONT><A
href="http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps7240/product_solution_overview0900aecd805e19e7.html"><FONT
face=Arial
size=2>http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps7240/product_solution_overview0900aecd805e19e7.html</FONT></A><BR><FONT
face=Arial size=2>>> <BR>>>
--------------------------------------------------------------------------------<BR>>>
Lelio Fulgenzi, B.A.<BR>>> Senior Analyst (CCS) * University of Guelph *
Guelph, Ontario N1G 2W1<BR>>> (519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>>>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>>>
Life expectancy would grow by leaps and bounds if green vegetables
<BR>>> smelled as good as bacon.<BR>>> Doug
Larson<BR>>> <BR>>>
<BR>>><BR>>> ----- Original Message
-----<BR>>> *From:* Kathy Dupree <</FONT><A
href="mailto:KDupree@randolphcollege.edu"><FONT face=Arial
size=2>mailto:KDupree@randolphcollege.edu</FONT></A><FONT face=Arial
size=2>><BR>>> *To:* </FONT><A
href="mailto:cisco-voip@puck.nether.net"><FONT face=Arial
size=2>cisco-voip@puck.nether.net</FONT></A><FONT face=Arial size=2>
<</FONT><A href="mailto:cisco-voip@puck.nether.net"><FONT face=Arial
size=2>mailto:cisco-voip@puck.nether.net</FONT></A><FONT face=Arial
size=2>><BR>>> *Sent:* Monday, February 18,
2008 7:55 AM<BR>>> *Subject:* [cisco-voip]
record calls incoming and
outbound<BR>>><BR>>> Good Morning, does
anyone know if Call Manager has the
capability<BR>>> to record calls? This is
coming from our Security department.
<BR>>>
Thanks<BR>>><BR>>>
<BR>>><BR>>>
**<BR>>><BR>>> *Katherine O.
Dupree*<BR>>><BR>>> *Telecommunications
Support/Infrastructure
Coordinator*<BR>>><BR>>> *Randolph
College***<BR>>><BR>>> *2500 Rivermont
Ave. *<BR>>><BR>>> *Lynchburg, Va.
24503*<BR>>><BR>>> </FONT><A
href="mailto:*kdupree@randolphcollege.edu"><FONT face=Arial
size=2>*kdupree@randolphcollege.edu</FONT></A><FONT face=Arial size=2>
<</FONT><A href="mailto:kdupree@randolphcollege.edu"><FONT face=Arial
size=2>mailto:kdupree@randolphcollege.edu</FONT></A><FONT face=Arial
size=2>>*<BR>>><BR>>> *(434) 947
8371*<BR>>><BR>>>
<BR>>><BR>>>
------------------------------------------------------------------------<BR>>>
_______________________________________________<BR>>>
cisco-voip mailing list<BR>>> </FONT><A
href="mailto:cisco-voip@puck.nether.net"><FONT face=Arial
size=2>cisco-voip@puck.nether.net</FONT></A><BR><FONT face=Arial
size=2>>> </FONT><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip"><FONT face=Arial
size=2>https://puck.nether.net/mailman/listinfo/cisco-voip</FONT></A><BR><FONT
face=Arial size=2>>><BR>>>
------------------------------------------------------------------------<BR>>><BR>>>
_______________________________________________<BR>>> cisco-voip mailing
list<BR>>> </FONT><A href="mailto:cisco-voip@puck.nether.net"><FONT
face=Arial size=2>cisco-voip@puck.nether.net</FONT></A><BR><FONT face=Arial
size=2>>> </FONT><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip"><FONT face=Arial
size=2>https://puck.nether.net/mailman/listinfo/cisco-voip</FONT></A><BR><FONT
face=Arial size=2>>> <BR>> <BR>></FONT>
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