I have this configured. When I go into the Help>server health it shows connected to LDAP. <br><br>
<div class="gmail_quote">On Wed, Feb 20, 2008 at 3:58 PM, Weigand, John V. <<a href="mailto:jvw@medicineforthedefense.com">jvw@medicineforthedefense.com</a>> wrote:<br>
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<p align="right"><font face="Verdana" color="navy"><a href="http://www.medicineforthedefense.com/" target="_blank"><font face="Arial" color="olive" size="2">Serious Medicine for the Defense ®</font></a></font> <font face="Arial" color="olive" size="2"></font></p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Do you have it synced to your LDAP server in the Presence Server? </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Application > Cisco Unified Personal Communicator > LDAP Server/LDAP Profile</span></p>
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<td valign="top" width="45%"><font face="Verdana" size="2"><font color="navy"><strong>John V. Weigand</strong><br></font><font color="black" size="1"><font color="navy">Help Desk Support<br></font><br>Litigation Management, Inc.<br>
300 Allen-Bradley Drive <br>Suite 200<br>Mayfield Heights, OH 44124<br><br></font></font></td>
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<p><font face="Verdana" size="2"><font color="navy"><font size="1"><font color="black"><br><br><font size="3"><br></font>Tel:</font> </font><br></font><font size="1"><font color="black">Fax: 440-484-2009<br>Cell: <br>email: <a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank"><a href="mailto:jvw@medicineforthedefense.com" target="_blank">jvw@medicineforthedefense.com</a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a></a> <br>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Voice Noob<br>
<b>Sent:</b> Wednesday, February 20, 2008 4:54 PM<br><b>To:</b> Bill Talley<br><b>Cc:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>
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<div class="Wj3C7c"><br><b>Subject:</b> Re: [cisco-voip] CUPS 6.0 and UCCM 6.1</div></div></span>
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<p>Ok here is what I am trying to do. When I get an e-mail from Bob who is a exchange and CUPC user I want to be able to click the Call button using the CUPC plugin. The problem is it does not read the phone number from AD like it "should". I say should because I don't know if the client does this or not but if it doesn't then it is lack of functionality that should have been thought out a little more. So when I click call it asks me for the number. I put the 4 digit extension in and it automatically saves it as an outlook contact locally. Now when I get another e-mail from Bob the Call button already has his number because it is a local contact. While this gives the illusion of working it is not a very good implementation because what if Bob changes his number? Instead of updating the corporate active directory so everyone gets the changes everyone will have a local contact for Bob with the old number. Again outlook CONTACTS works fine.</p>
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<p>On Wed, Feb 20, 2008 at 9:44 AM, Bill Talley <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:</p>
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<p><span style="FONT-SIZE: 10pt; COLOR: blue">In 2007, I've noticed there's a "Dial" or "Call" button that pops up when you open a contact. I was looking over someone's shoulder as I don't have it installed, so I didn't look to see if that button was tied to a TAPI service, or if you could change it to associate it to CUPC. If you open a contact, can you enable the CUPC toolbar on that contact form?</span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Voice Noob [mailto:<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>] </span></p></div>
<p><b><span style="FONT-SIZE: 10pt">Sent:</span></b><span style="FONT-SIZE: 10pt"> Wednesday, February 20, 2008 9:40 AM<br><b>To:</b> Bill Talley<br><b>Cc:</b> Nick; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>; <a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>; Matt Slaga (US) </span></p>
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<p><span style="FONT-SIZE: 10pt"><br><b>Subject:</b> Re: [cisco-voip] CUPS 6.0 and UCCM 6.1</span></p></div></div>
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<p>Sorry I see that now.</p></div>
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<p>In regards to not being able to dail from outlook this is something that needs to get looked at. You can't have a central directory of all of your users and then expect everyone to keep local copies of it within outlook to be able to dial from outlook. There needs to be a way to pull the phone number from the GAL so CUPC can dial from outlook. </p>
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<p style="MARGIN-BOTTOM: 12pt">I am running outlook 2007.</p></div>
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<p>On Wed, Feb 20, 2008 at 8:31 AM, Bill Talley <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:</p>
<p>His situation specifically referenced not having a desk phone. You need a UPC device to use it as a softphone.<br><br>My experience is that you will also have a tftp error if you do not have a UPC device, but it doesn't appear to be a requirement if not using softphone and doesn't appear to be service affecting.<br>
<br>In response to your question about using the GAL, I don't believe it can be done with Outlook 2003, however, I not sure about Outlook 2007.</p>
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<p><br>*** Sent from a mobile device with very tiny keys. Please excuse my typos. ***<br><br><br>-----Original Message-----</p></div>
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<p style="MARGIN-BOTTOM: 12pt">From: "Voice Noob" <<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>><br>To: "Bill Talley" <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>><br>
Cc: "Nick" <<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>>; "<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>>; "<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>" <<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>>; "Matt Slaga (US)" <<a href="mailto:Matt.Slaga@us.didata.com" target="_blank">Matt.Slaga@us.didata.com</a>><br>
Sent: 02/20/08 8:20 AM<br><br>So you have to configure a UPC(USERNAME) for each user even if you are not<br>going to use softphone or IP communicator?<br><br>On Wed, Feb 20, 2008 at 6:34 AM, Bill Talley <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:<br>
<br>> Have you configured a Personal Communicator device type in Call Manager?<br>> The device name must be UPC{USERNAME} and must match the username exactly,<br>> and be in all caps.<br>><br>> For me, the RTMT has been an invaluable tool when troubleshooting<br>
> authentication errors, tftp issues, etc with CUPS/CUPC.<br>><br>><br>><br>> *** Sent from a mobile device with very tiny keys. Please excuse my<br>> typos. ***<br>><br>><br>> -----Original Message-----<br>
> From: "Nick" <<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>><br>> To: "Voice Noob" <<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>><br>
> Cc: "Bill Talley" <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>>; "<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<br>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>>; "<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>" <<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>>;<br>
> "Matt Slaga (US)" <<a href="mailto:Matt.Slaga@us.didata.com" target="_blank">Matt.Slaga@us.didata.com</a>><br>> Sent: 02/20/08 4:52 AM<br>> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br>><br>
> I believe you have to set up the</p></div>
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