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<P ALIGN="left"><IMG HEIGHT="54" ALT="Litigation Management" HSPACE="0" SRC="http://www.medicineforthedefense.com/main/gifs/LMI-side-pms690wBlack.jpg" WIDTH="279" ALIGN="left" BORDER="0"></P>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Do you have it synced to your LDAP server in the Presence
Server? <o:p></o:p></span></p>
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<FONT COLOR="navy"><STRONG>John V. Weigand</STRONG><BR></FONT>
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<FONT COLOR="black"><BR><BR><FONT SIZE="3"><BR></FONT>Tel:</FONT> </FONT><BR></FONT>
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<FONT COLOR="black"><BR><FONT FACE="Verdana" SIZE="2"><div class=Section1><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Voice Noob<br>
<b>Sent:</b> Wednesday, February 20, 2008 4:54 PM<br>
<b>To:</b> Bill Talley<br>
<b>Cc:</b> cisco-voip@puck-nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Ok here is what I am trying to do. When I get an e-mail from
Bob who is a exchange and CUPC user I want to be able to click the Call button
using the CUPC plugin. The problem is it does not read the phone number from AD
like it "should". I say should because I don't know if the client
does this or not but if it doesn't then it is lack of functionality that should
have been thought out a little more. So when I click call it asks me for the
number. I put the 4 digit extension in and it automatically saves it as an
outlook contact locally. Now when I get another e-mail from Bob the Call button
already has his number because it is a local contact. While this gives the
illusion of working it is not a very good implementation because what if Bob
changes his number? Instead of updating the corporate active directory so
everyone gets the changes everyone will have a local contact for Bob with
the old number. Again outlook CONTACTS works fine.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><br>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>On Wed, Feb 20, 2008 at 9:44 AM, Bill Talley <<a
href="mailto:billt@aos5.com">billt@aos5.com</a>> wrote:<o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>In 2007, I've noticed there's a "Dial" or
"Call" button that pops up when you open a contact. I was
looking over someone's shoulder as I don't have it installed, so I didn't look
to see if that button was tied to a TAPI service, or if you could change it to
associate it to CUPC. If you open a contact, can you enable the
CUPC toolbar on that contact form?</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
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<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Voice Noob [mailto:<a
href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>] <o:p></o:p></span></p>
</div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Wednesday, February
20, 2008 9:40 AM<br>
<b>To:</b> Bill Talley<br>
<b>Cc:</b> Nick; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>;
<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>;
Matt Slaga (US) <o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>Subject:</b> Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<div>
<p class=MsoNormal>Sorry I see that now.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal>In regards to not being able to dail from outlook this is
something that needs to get looked at. You can't have a central directory of
all of your users and then expect everyone to keep local copies of it within
outlook to be able to dial from outlook. There needs to be a way to pull the
phone number from the GAL so CUPC can dial from outlook. <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>I am running outlook 2007.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>On Wed, Feb 20, 2008 at 8:31 AM, Bill Talley <<a
href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal>His situation specifically referenced not having a desk
phone. You need a UPC device to use it as a softphone.<br>
<br>
My experience is that you will also have a tftp error if you do not have a UPC
device, but it doesn't appear to be a requirement if not using softphone and
doesn't appear to be service affecting.<br>
<br>
In response to your question about using the GAL, I don't believe it can be
done with Outlook 2003, however, I not sure about Outlook 2007.<o:p></o:p></p>
<div>
<p class=MsoNormal><br>
*** Sent from a mobile device with very tiny keys. Please excuse my
typos. ***<br>
<br>
<br>
-----Original Message-----<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>From: "Voice Noob"
<<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>><br>
To: "Bill Talley" <<a href="mailto:billt@aos5.com" target="_blank">billt@aos5.com</a>><br>
Cc: "Nick" <<a href="mailto:csvoip@googlemail.com" target="_blank">csvoip@googlemail.com</a>>;
"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>"
<<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>>;
"<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>"
<<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>>;
"Matt Slaga (US)" <<a href="mailto:Matt.Slaga@us.didata.com"
target="_blank">Matt.Slaga@us.didata.com</a>><br>
Sent: 02/20/08 8:20 AM<br>
<br>
So you have to configure a UPC(USERNAME) for each user even if you are not<br>
going to use softphone or IP communicator?<br>
<br>
On Wed, Feb 20, 2008 at 6:34 AM, Bill Talley <<a href="mailto:billt@aos5.com"
target="_blank">billt@aos5.com</a>> wrote:<br>
<br>
> Have you configured a Personal Communicator device type in Call Manager?<br>
> The device name must be UPC{USERNAME} and must match the username
exactly,<br>
> and be in all caps.<br>
><br>
> For me, the RTMT has been an invaluable tool when troubleshooting<br>
> authentication errors, tftp issues, etc with CUPS/CUPC.<br>
><br>
><br>
><br>
> *** Sent from a mobile device with very tiny keys. Please excuse my<br>
> typos. ***<br>
><br>
><br>
> -----Original Message-----<br>
> From: "Nick" <<a href="mailto:csvoip@googlemail.com"
target="_blank">csvoip@googlemail.com</a>><br>
> To: "Voice Noob" <<a href="mailto:voicenoob@gmail.com"
target="_blank">voicenoob@gmail.com</a>><br>
> Cc: "Bill Talley" <<a href="mailto:billt@aos5.com"
target="_blank">billt@aos5.com</a>>; "<a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>"
<<br>
> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>>;
"<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>"
<<a href="mailto:Motivator77@gmx.de" target="_blank">Motivator77@gmx.de</a>>;<br>
> "Matt Slaga (US)" <<a href="mailto:Matt.Slaga@us.didata.com"
target="_blank">Matt.Slaga@us.didata.com</a>><br>
> Sent: 02/20/08 4:52 AM<br>
> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1<br>
><br>
> I believe you have to set up the<o:p></o:p></p>
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