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<DIV dir=ltr align=left><SPAN class=239355318-27022008><FONT face=Arial
color=#0000ff size=2>Just to clarify, I was talking about Attendant
Console. Sorry for the confusion.</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>De :</B> Wes Sisk [mailto:wsisk@cisco.com]
<BR><B>Envoyé :</B> 27 février 2008 13:49<BR><B>À :</B> Guay,
Jean-Francois (P010392)<BR><B>Cc :</B>
cisco-voip@puck.nether.net<BR><B>Objet :</B> Re: [cisco-voip] Attendant
console loses connection to LDAP<BR></FONT><BR></DIV>
<DIV></DIV>Hello Jean-francois,<BR><BR>Your description is an amalgamation of
components so it would be very helpful to clearly and correctly identify the
affected components. Attendant Console is usually used to control
attendant/secretary/admin phones. AutoAttendant typically refers to either
a Unity callhandler or it may refer to a script included with IPCCExpress
product. All of which have different ldap interactions. Please
clarify what they are using, what they are doing, and what is the unexpected
result.<BR><BR>/Wes<BR><BR><A class=moz-txt-link-abbreviated
href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</A> wrote:
<BLOCKQUOTE cite=mid:244A13FD4A6A6443BB9C53337B62B1EC074756F8@toroondc263
type="cite">
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<DIV><FONT face=Arial size=2><SPAN class=530055717-27022008>I have a customer
complaining that their AutoAttendants lose connection to the LDAP directory
from time to time and to fix the issue he must restart the AutoAttendant
server in CCM.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=530055717-27022008></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=530055717-27022008>CCM version 5.1
synched with external AD.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=530055717-27022008></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=530055717-27022008>Any ideas where to
start looking?</SPAN></FONT></DIV><PRE wrap=""><HR width="90%" SIZE=4>
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