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<DIV><FONT face=Arial size=2>There is a system parameter that says always go to
the prime extension mailbox or go to the extension that has
voicemail.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If the second line has voicemail on it and the
system parameter is not set, it will go to the second voicemail
box.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>In the immortal words of the TAC...."<EM>it's
working as designed</EM>" ;)</FONT></DIV>
<DIV><FONT face=Arial
size=2>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo
buffalo." WJR<BR></FONT></DIV>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: "TechGuy" <</FONT><A
href="mailto:techguy@gmail.com"><FONT face=Arial
size=2>techguy@gmail.com</FONT></A><FONT face=Arial size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>To: <</FONT><A
href="mailto:cisco-voip@puck.nether.net"><FONT face=Arial
size=2>cisco-voip@puck.nether.net</FONT></A><FONT face=Arial
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: Tuesday, March 04, 2008 10:30 AM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: [cisco-voip] Phone hitting wrong voicemail
account?</FONT></DIV></DIV>
<DIV><FONT face=Arial><BR><FONT size=2></FONT></FONT></DIV><FONT face=Arial
size=2>>I am confused... got a issue with a user reporting that they
keep<BR>> getting "invalid entry" after putting in their password when
checking<BR>> voicemail from phone.<BR>> <BR>> I thought well sounds
like she forgot the password, so I reset it.<BR>> But it still
happens.<BR>> <BR>> Odd.. but I assume its user error as the phone config
looks fine.<BR>> <BR>> I go check and do it myself, sure enough same
thing.<BR>> <BR>> I reboot phone. Same thing.<BR>> <BR>> I
delete phone and add it back. Same thing.<BR>> <BR>> I delete the
second line on her phone, shared line of her supervisor,<BR>> and the issue
goes away.<BR>> <BR>> Add the second line back issue reappears.<BR>>
<BR>> I can't say I have seen this before. I have many many phones
out<BR>> there with second and third shared lines but this does not
interfere<BR>> with the user checking voicemail.<BR>> <BR>> It seems
that when I add the second line and hit the messages button<BR>> that its
hitting unity with the second line and thus is expecting the<BR>> password of
that line / user.<BR>> <BR>> Any thoughts and suggestions, other then just
keeping the second line off. :-)<BR>>
_______________________________________________<BR>> cisco-voip mailing
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</FONT><A href="https://puck.nether.net/mailman/listinfo/cisco-voip"><FONT
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