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Take a look at CSCed69336 in bug toolkit on cisco.com /Wes<br>
<br>
Ed Ellerbee wrote:
<blockquote
cite="mid:4f2de0000803050420j7a2ad06dp6875b08273442847@mail.gmail.com"
type="cite">CCM 4.1(3)SR5d, AC 1.4 (11 i think)(it's close to current)<br>
<br>
setup:AC user, phone in directory call-forwarded<br>
<br>
I have a customer with an issue when sorting departments in the
directory listing on attendant console. The line states of the users
are fine - busy, ringing or idle, and the rest of the information
populates. But when a user has their phone call-forwarded there is an
icon that populates next to the directory number column. <br>
<br>
Pulling down the department selector and choosing the site, the
call-forward icon does not populate, but if you enter the first few
letters of the name in the search box and reduce the query size, the
icon populates. The query return is a smaller number. After doing a
search in this fashion, pulling down the department selector will
intermittently show the call-forward icon. <br>
<br>
I've verified the service parameters, the AC settings and done quite a
few searches on CCO, Google and the Cisco pro forums. I've yielded no
return. <br>
<br>
Anybody encounter this before? Or have any idea?<br>
<br>
-Ed<br>
<br>
<br>
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