<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">If you do perform the upgrade in place please have a set of hard drives pulled to revert back to. The biggest advantage to upgrading on a new server is that you can always power up the old one in case something goes wrong. <div><br class="webkit-block-placeholder"></div><div>Since you are moving from Windows to Linux it definitely involves an OS reimage, though it does import data during install, not after. If you've been through a 3.2 to 3.3 (or later) upgrade it is very similar.</div><div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Mar 5, 2008, at 1:49 PM, Lelio Fulgenzi wrote:</div><br class="Apple-interchange-newline"> <div><font face="Arial" size="2">I would expect that most of the GUI functionality is there, CAR/ART I mean. I do not know for sure. What will definately be different is the export functions. </font></div> <div><font face="Arial" size="2"></font> </div> <div><font face="Arial" size="2">As far as the upgrades are concerned, you'd have to consult the hardware/software compatibility matrix. I don't see why if you had supported hardware and software you couldn't do the upgrade in place. </font></div> <div> </div> <div>Lelio<br>--------------------------------------------------------------------------------<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys is inversely<br>related to the amount of caffeine ingested in the last 30 minutes. <br></div> <blockquote dir="ltr" style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <div style="FONT: 10pt arial">----- Original Message ----- </div> <div style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><b>From:</b> <a title="MillerS@DicksteinShapiro.COM" href="mailto:MillerS@DicksteinShapiro.COM">Miller, Steve</a> </div> <div style="FONT: 10pt arial"><b>To:</b> <a title="lelio@uoguelph.ca" href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</a> ; <a title="jean-francois.guay@bell.ca" href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</a> ; <a title="cisco-voip@puck.nether.net" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> </div> <div style="FONT: 10pt arial"><b>Sent:</b> Wednesday, March 05, 2008 1:45 PM</div> <div style="FONT: 10pt arial"><b>Subject:</b> RE: [cisco-voip] CDR Processing - inhouse vs outsourced</div> <div><br></div> <div dir="ltr" align="left"><span class="736114418-05032008"><font face="Arial" color="#0000ff" size="2">Are you saying that 6.X will have the same CDR capability that our current 4.1 has?</font></span></div> <div dir="ltr" align="left"><span class="736114418-05032008"><font face="Arial" color="#0000ff" size="2"></font></span> </div> <div dir="ltr" align="left"><span class="736114418-05032008"><font face="Arial" color="#0000ff" size="2">One other quick question: is 6.X an upgrade that can be performed on the same hardware or is it a completely fresh install where you import user data after the new server is built?</font></span></div> <div> </div><!-- Converted from text/rtf format --><p align="left"><strong>Steve Miller</strong><br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006<br>Tel (202) 420-3370| Fax (202) 330-5607<br><a href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</a><font face="Arial"> </font></p> <div> </div><br> <div class="OutlookMessageHeader" lang="en-us" dir="ltr" align="left"> <hr tabindex="-1"> <font face="Tahoma" size="2"><b>From:</b> Lelio Fulgenzi [<a href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>] <br><b>Sent:</b> Wednesday, March 05, 2008 1:43 PM<br><b>To:</b> Miller, Steve; <a href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] CDR Processing - inhouse vs outsourced<br></font><br></div> <div></div> <div><font face="Arial" size="2">The cutting of CDRs is still there....it's the processing that is, well, lacking, in any version. I guess it all depends on what you are trying to do.</font></div> <div><font face="Arial" size="2"></font> </div> <div><font face="Arial" size="2">If you are charging one flat rate for all LD, then it works fine. But there are different costs associated with overseas and overseas mobile phones. A true CDR/billing package will be able to load LD rates and carrier country codes for land/mobile phones and bill accordingly. </font></div> <div><font face="Arial" size="2"></font> </div> <div> </div> <div>Lelio<br>--------------------------------------------------------------------------------<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys is inversely<br>related to the amount of caffeine ingested in the last 30 minutes. <br></div> <blockquote dir="ltr" style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <div style="FONT: 10pt arial">----- Original Message ----- </div> <div style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><b>From:</b> <a title="MillerS@DicksteinShapiro.COM" href="mailto:MillerS@DicksteinShapiro.COM">Miller, Steve</a> </div> <div style="FONT: 10pt arial"><b>To:</b> <a title="lelio@uoguelph.ca" href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</a> ; <a title="jean-francois.guay@bell.ca" href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</a> ; <a title="cisco-voip@puck.nether.net" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> </div> <div style="FONT: 10pt arial"><b>Sent:</b> Wednesday, March 05, 2008 1:37 PM</div> <div style="FONT: 10pt arial"><b>Subject:</b> RE: [cisco-voip] CDR Processing - inhouse vs outsourced</div> <div><br></div> <div dir="ltr" align="left"><font face="Arial" color="#0000ff" size="2"><span class="282473618-05032008">Why is CDR no longer part of Call Manager in 6.X ??? It works fine in 4.1.</span></font></div> <div> </div><!-- Converted from text/rtf format --><p align="left"><strong>Steve Miller</strong><br>Telecom Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC 20006<br>Tel (202) 420-3370| Fax (202) 330-5607<br><a href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</a><font face="Arial"> </font></p> <div> </div><br> <div class="OutlookMessageHeader" lang="en-us" dir="ltr" align="left"> <hr tabindex="-1"> <font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Wednesday, March 05, 2008 1:34 PM<br><b>To:</b> <a href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] CDR Processing - inhouse vs outsourced<br></font><br></div> <div></div> <div><font face="Arial" size="2">There are plenty of outsourcing services that deal with much more delicate information than CDRs. Offshore help centres having access to customer databases with creditcard, healthcare, financial, etc. That being said, I'm sure part of the contract with any off-shore company will indicate the confidentiality of the data they are dealing with.</font></div> <div><font face="Arial" size="2"></font> </div> <div><font face="Arial" size="2">Of course, in the event a company goes bankrupt, all bets are off. The creditor will be able to sell everything, regardless of privacy policy in place. ;)</font></div> <div> </div> <div>Lelio<br>--------------------------------------------------------------------------------<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys is inversely<br>related to the amount of caffeine ingested in the last 30 minutes. <br></div> <blockquote dir="ltr" style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <div style="FONT: 10pt arial">----- Original Message ----- </div> <div style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><b>From:</b> <a title="jean-francois.guay@bell.ca" href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</a> </div> <div style="FONT: 10pt arial"><b>To:</b> <a title="lelio@uoguelph.ca" href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a> ; <a title="cisco-voip@puck.nether.net" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> </div> <div style="FONT: 10pt arial"><b>Sent:</b> Wednesday, March 05, 2008 1:26 PM</div> <div style="FONT: 10pt arial"><b>Subject:</b> RE: [cisco-voip] CDR Processing - inhouse vs outsourced</div> <div><br></div> <div dir="ltr" align="left"><span class="771541318-05032008"><font face="Arial" color="#0000ff" size="2">Lelio,</font></span></div> <div dir="ltr" align="left"><span class="771541318-05032008"><font face="Arial" color="#0000ff" size="2"></font></span> </div> <div dir="ltr" align="left"><span class="771541318-05032008"><font face="Arial" color="#0000ff" size="2">What are your thoughts about the security/confidentiality issues surronding the transmission of the CDR files?</font></span></div> <div><font face="Arial" color="#0000ff" size="2"></font> </div><br> <div class="OutlookMessageHeader" lang="fr" dir="ltr" align="left"> <hr tabindex="-1"> <font face="Tahoma" size="2"><b>De :</b> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>De la part de</b> Lelio Fulgenzi<br><b>Envoyé :</b> 5 mars 2008 12:20<br><b>À :</b> Cisco Voyp List<br><b>Objet :</b> [cisco-voip] CDR Processing - inhouse vs outsourced<br></font><br></div> <div></div> <div><font face="Arial" size="2">There's been a lot of talk about CDR processing applications on the list as of late. I'm not too sure how much they cost or the amount of time that is required to set them up and maintain, however, something you should consider is outsourcing. We have been doing this for a number of years and find the service that we get to be efficient, cost effective and very flexible. We send them data every week and they provide us custom bills every billing period (about once a month). We then have an application in house that seperates the bills and emails them out as well as automatically making journal entries from the departments telecom budget.</font></div> <div><font face="Arial" size="2"></font> </div> <div><font face="Arial" size="2">If you are in the midst of looking at CDR processing applications, I would strongly suggest giving these guys a call to see if they can provide you with a service at a reasonable cost. I've already called them and they are ready to serve! I was ensured that they can provide service to US customers without any issues. </font></div> <div><font face="Arial" size="2"></font> </div> <div><font face="Arial" size="2">The primary contact is:</font></div> <div><font face="Arial" size="2"></font> </div> <div><a href="mailto:paul.valentini@tsbsolutions.com">Paul Valentini</a> (Manager, Information Services)<br>TSB Solutions Inc. <br>115 - 5399 Eglinton Ave. West <br>Toronto, Ontario, Canada <br>M9C - 5K6 <br>Phone: (416)622-7010 ext. 264 <br>Fax: (416)622-3540 <br><a href="http://www.tsbsolutions.com">www.tsbsolutions.com</a></div> <div><font face="Arial" size="2"></font> </div> <div><font face="Arial" size="2">Lelio<br>--------------------------------------------------------------------------------<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys is inversely<br>related to the amount of caffeine ingested in the last 30 minutes. <br></font></div></blockquote><div><br class="khtml-block-placeholder"></div><pre wrap="">--------------------------------------------------------
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