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<DIV><FONT face=Arial size=2>I would expect that most of the GUI functionality
is there, CAR/ART I mean. I do not know for sure. What will definately be
different is the export functions. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>As far as the upgrades are concerned, you'd have to
consult the hardware/software compatibility matrix. I don't see why if you had
supported hardware and software you couldn't do the upgrade in place.
</FONT></DIV>
<DIV> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys
is inversely<BR>related to the amount of caffeine ingested in the last 30
minutes. <BR></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=MillerS@DicksteinShapiro.COM
href="mailto:MillerS@DicksteinShapiro.COM">Miller, Steve</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> ; <A
title=jean-francois.guay@bell.ca
href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, March 05, 2008 1:45
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] CDR Processing
- inhouse vs outsourced</DIV>
<DIV><BR></DIV>
<DIV dir=ltr align=left><SPAN class=736114418-05032008><FONT face=Arial
color=#0000ff size=2>Are you saying that 6.X will have the same CDR capability
that our current 4.1 has?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=736114418-05032008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=736114418-05032008><FONT face=Arial
color=#0000ff size=2>One other quick question: is 6.X an upgrade that
can be performed on the same hardware or is it a completely fresh install
where you import user data after the new server is built?</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P align=left><STRONG>Steve Miller</STRONG><BR>Telecom Engineer<BR>Dickstein
Shapiro LLP<BR>1825 Eye Street NW | Washington, DC 20006<BR>Tel (202)
420-3370| Fax (202) 330-5607<BR><A
href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</A><FONT
face=Arial> </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <BR><B>Sent:</B> Wednesday, March 05, 2008 1:43
PM<BR><B>To:</B> Miller, Steve; jean-francois.guay@bell.ca;
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] CDR Processing
- inhouse vs outsourced<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>The cutting of CDRs is still there....it's the
processing that is, well, lacking, in any version. I guess it all depends on
what you are trying to do.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you are charging one flat rate for all LD,
then it works fine. But there are different costs associated with overseas and
overseas mobile phones. A true CDR/billing package will be able to load LD
rates and carrier country codes for land/mobile phones and bill accordingly.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys
is inversely<BR>related to the amount of caffeine ingested in the last 30
minutes. <BR></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=MillerS@DicksteinShapiro.COM
href="mailto:MillerS@DicksteinShapiro.COM">Miller, Steve</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> ; <A
title=jean-francois.guay@bell.ca
href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, March 05, 2008 1:37
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] CDR
Processing - inhouse vs outsourced</DIV>
<DIV><BR></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=282473618-05032008>Why is CDR no longer part of Call Manager in 6.X
??? It works fine in 4.1.</SPAN></FONT></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P align=left><STRONG>Steve Miller</STRONG><BR>Telecom Engineer<BR>Dickstein
Shapiro LLP<BR>1825 Eye Street NW | Washington, DC 20006<BR>Tel (202)
420-3370| Fax (202) 330-5607<BR><A
href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</A><FONT
face=Arial> </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Lelio
Fulgenzi<BR><B>Sent:</B> Wednesday, March 05, 2008 1:34 PM<BR><B>To:</B> <A
href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</A>; <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B>Subject:</B>
Re: [cisco-voip] CDR Processing - inhouse vs outsourced<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>There are plenty of outsourcing services that
deal with much more delicate information than CDRs. Offshore help centres
having access to customer databases with creditcard, healthcare, financial,
etc. That being said, I'm sure part of the contract with any off-shore
company will indicate the confidentiality of the data they are dealing
with.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Of course, in the event a company goes
bankrupt, all bets are off. The creditor will be able to sell everything,
regardless of privacy policy in place. ;)</FONT></DIV>
<DIV> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home
keys is inversely<BR>related to the amount of caffeine ingested in the last
30 minutes. <BR></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=jean-francois.guay@bell.ca
href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, March 05, 2008 1:26
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] CDR
Processing - inhouse vs outsourced</DIV>
<DIV><BR></DIV>
<DIV dir=ltr align=left><SPAN class=771541318-05032008><FONT face=Arial
color=#0000ff size=2>Lelio,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=771541318-05032008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=771541318-05032008><FONT face=Arial
color=#0000ff size=2>What are your thoughts about the
security/confidentiality issues surronding the transmission of the CDR
files?</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><BR>
<DIV class=OutlookMessageHeader lang=fr dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>De :</B> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B>De la part de</B> Lelio
Fulgenzi<BR><B>Envoyé :</B> 5 mars 2008 12:20<BR><B>À :</B>
Cisco Voyp List<BR><B>Objet :</B> [cisco-voip] CDR Processing -
inhouse vs outsourced<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>There's been a lot of talk about CDR
processing applications on the list as of late. I'm not too sure how much
they cost or the amount of time that is required to set them up and
maintain, however, something you should consider is outsourcing. We have
been doing this for a number of years and find the service that we get to
be efficient, cost effective and very flexible. We send them data every
week and they provide us custom bills every billing period (about once a
month). We then have an application in house that seperates the bills and
emails them out as well as automatically making journal entries from the
departments telecom budget.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you are in the midst of looking at CDR
processing applications, I would strongly suggest giving these guys a call
to see if they can provide you with a service at a reasonable cost. I've
already called them and they are ready to serve! I was ensured that they
can provide service to US customers without any issues. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The primary contact is:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><A href="mailto:paul.valentini@tsbsolutions.com">Paul Valentini</A>
(Manager, Information Services)<BR>TSB Solutions Inc. <BR>115 - 5399
Eglinton Ave. West <BR>Toronto, Ontario, Canada <BR>M9C - 5K6 <BR>Phone:
(416)622-7010 ext. 264 <BR>Fax: (416)622-3540
<BR><A href="http://www.tsbsolutions.com">www.tsbsolutions.com</A></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial
size=2>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home
keys is inversely<BR>related to the amount of caffeine ingested in the
last 30 minutes. <BR></FONT></DIV></BLOCKQUOTE>
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