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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=282473618-05032008>Why is CDR no longer part of Call Manager in 6.X
??? It works fine in 4.1.</SPAN></FONT></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P align=left><STRONG>Steve Miller</STRONG><BR>Telecom Engineer<BR>Dickstein
Shapiro LLP<BR>1825 Eye Street NW | Washington, DC 20006<BR>Tel (202) 420-3370|
Fax (202) 330-5607<BR><A
href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</A><FONT
face=Arial> </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Lelio
Fulgenzi<BR><B>Sent:</B> Wednesday, March 05, 2008 1:34 PM<BR><B>To:</B>
jean-francois.guay@bell.ca; cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] CDR Processing - inhouse vs outsourced<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>There are plenty of outsourcing services that deal
with much more delicate information than CDRs. Offshore help centres having
access to customer databases with creditcard, healthcare, financial, etc. That
being said, I'm sure part of the contract with any off-shore company will
indicate the confidentiality of the data they are dealing with.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Of course, in the event a company goes bankrupt,
all bets are off. The creditor will be able to sell everything, regardless of
privacy policy in place. ;)</FONT></DIV>
<DIV> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys
is inversely<BR>related to the amount of caffeine ingested in the last 30
minutes. <BR></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=jean-francois.guay@bell.ca
href="mailto:jean-francois.guay@bell.ca">jean-francois.guay@bell.ca</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, March 05, 2008 1:26
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] CDR Processing
- inhouse vs outsourced</DIV>
<DIV><BR></DIV>
<DIV dir=ltr align=left><SPAN class=771541318-05032008><FONT face=Arial
color=#0000ff size=2>Lelio,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=771541318-05032008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=771541318-05032008><FONT face=Arial
color=#0000ff size=2>What are your thoughts about the security/confidentiality
issues surronding the transmission of the CDR files?</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><BR>
<DIV class=OutlookMessageHeader lang=fr dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>De :</B> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B>De la part de</B> Lelio
Fulgenzi<BR><B>Envoyé :</B> 5 mars 2008 12:20<BR><B>À :</B> Cisco
Voyp List<BR><B>Objet :</B> [cisco-voip] CDR Processing - inhouse vs
outsourced<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>There's been a lot of talk about CDR processing
applications on the list as of late. I'm not too sure how much they cost or
the amount of time that is required to set them up and maintain, however,
something you should consider is outsourcing. We have been doing this for a
number of years and find the service that we get to be efficient, cost
effective and very flexible. We send them data every week and they provide us
custom bills every billing period (about once a month). We then have an
application in house that seperates the bills and emails them out as well as
automatically making journal entries from the departments telecom
budget.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you are in the midst of looking at CDR
processing applications, I would strongly suggest giving these guys a call to
see if they can provide you with a service at a reasonable cost. I've already
called them and they are ready to serve! I was ensured that they can provide
service to US customers without any issues. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The primary contact is:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><A href="mailto:paul.valentini@tsbsolutions.com">Paul Valentini</A>
(Manager, Information Services)<BR>TSB Solutions Inc. <BR>115 - 5399 Eglinton
Ave. West <BR>Toronto, Ontario, Canada <BR>M9C - 5K6 <BR>Phone: (416)622-7010
ext. 264 <BR>Fax: (416)622-3540 <BR><A
href="http://www.tsbsolutions.com">www.tsbsolutions.com</A></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial
size=2>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys
is inversely<BR>related to the amount of caffeine ingested in the last 30
minutes. <BR></FONT></DIV></BLOCKQUOTE>
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