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<DIV dir=ltr align=left><SPAN class=749135520-06032008><FONT face=Arial
color=#0000ff size=2>Are you sending the 9 to your gateway? If so then CM
will always put that into the CDR.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=749135520-06032008><FONT face=Arial
color=#0000ff size=2>If you are not sending the 9 to the gateway then perhaps
finalCalledPartyNumber will have the number minus the 9. I don't have a
server handy to test on or I'd double check.</FONT></SPAN></DIV><!-- Converted from text/plain format -->
<P><FONT size=2>-Ryan </FONT></P>
<DIV> </DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Matthew
Loraditch<BR><B>Sent:</B> Thursday, March 06, 2008 3:44 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Call Records in CM
3.3<BR></FONT><BR></DIV>
<DIV></DIV>
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<P class=MsoNormal>We have an app integrating with CM, it pulls info from the
sql logs and uses it to match up with its CRM records. The problem right now is
CCM is recording the 9 dialed to get an outside line and the app trying to read
the database only pulls the first 10 digits from the record and thus isn’t
matching any numbers to its own records. Is there a way to change what CCM
records to eliminate the 9? The app developer is looking on their end to see
what they can do, but asked me to see if we could change the way the data
records.<o:p></o:p></P>
<P class=MsoNormal>Any help is appreciated!<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Matthew
Loraditch</SPAN><o:p></o:p></P>
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