<div>I have a user who has been configured with a 7914 side card with about 8 shared lines on it. </div>
<div>When this user presses the Voicemail key it takes them to one of the 8 shared lines voicemail, randomly. The users has the first extension set as the primary extension. We are using CUCM 6.1 and Unity Connection 2.0. Anyone experience this, is there a way to lock the phones voicemail button to only go to one extensions VM?</div>