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<p class=MsoNormal><span style='color:#1F497D'>Wes,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>We are only LDAP. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Is there another way to verify
the password. I reset it manually to 12345. I also deleted and recreated the
application users altogether. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Dustin<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> Wes Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> Monday, March 10, 2008 3:57 PM<br>
<b>To:</b> Dustin S. Fowler<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CUCM 6.X Attendant Console<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>"Failed to do provider Login"<br>
<br>
the password configured for the AC user under user->global directory does
not match the password configured for the AC user in the service. <br>
set the password under AC Server service parameters. then reset the password
for the user in ldap.<br>
<br>
are you AD/LDAP integrated?<br>
<br>
/Wes<br>
<br>
Dustin S. Fowler wrote: <o:p></o:p></p>
<p class=MsoNormal>All,<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Below is an error log while trying to use the Attendant
Console. I have restarted the service. I have verified the ac and
ACDeviceAuthenticationUser users, their passwords are set to 12345. They have
the following rights:<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Standard CTI Enabled<o:p></o:p></p>
<p class=MsoNormal>Standard CTI Allow Control of all Devices<o:p></o:p></p>
<p class=MsoNormal>Standard CTI Allow Call Park Monitoring<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Any ideas are welcome.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Dustin S Fowler<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>1[main]03/10 10:16:03.968 DEBUG main >>> New trace
level: DEBUG<o:p></o:p></p>
<p class=MsoNormal> 2[main]03/10 10:16:03.968 INFO main
>>> <o:p></o:p></p>
<p class=MsoNormal> 3[main]03/10 10:16:03.968 INFO main
>>> **************************************<o:p></o:p></p>
<p class=MsoNormal> 4[main]03/10 10:16:03.968 INFO main
>>> ****** Attendant Console Client ******<o:p></o:p></p>
<p class=MsoNormal> 5[main]03/10 10:16:03.968 INFO main
>>> * Version : 6.0(1)<o:p></o:p></p>
<p class=MsoNormal> 6[main]03/10 10:16:03.968 INFO main
>>> * Built on : Tue May 8 02:50:11 PDT 2007<o:p></o:p></p>
<p class=MsoNormal> 7[main]03/10 10:16:03.968 INFO main
>>> **************************************<o:p></o:p></p>
<p class=MsoNormal> 8[main]03/10 10:16:03.968 INFO main
>>> <o:p></o:p></p>
<p class=MsoNormal> 9[main]03/10 10:16:03.968 DEBUG main
>>> Command Argument 0: C:\Program Files\Cisco\Unified Communications
Manager Attendant Console\bin\ACClient.exe<o:p></o:p></p>
<p class=MsoNormal> 10[main]03/10 10:16:03.984 INFO main
>>> toolTip Delay = 150<o:p></o:p></p>
<p class=MsoNormal> 11[main]03/10 10:16:04.203 DEBUG main
>>> New trace level: WARN<o:p></o:p></p>
<p class=MsoNormal> 12[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_File_Online in resource bundle:
GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 13[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_Add in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 14[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_Delete in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 15[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_Edit in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 16[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_NewGroup in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 17[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_DeleteGroup in
resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 18[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Edit_Settings in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 19[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_TextSize_Largest in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 20[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_TextSize_Larger in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 21[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_TextSize_Medium in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 22[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_TextSize_Smaller in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 23[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_TextSize_Smallest in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 24[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Help_Help in resource bundle:
GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 25[main]03/10 10:17:44.062 WARN main
>>> Cannot find key: Menu_Accelerator_Help_About in resource bundle:
GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 26[main]03/10 10:17:44.375 WARN main
>>> Cannot find key: LineString_Unknown in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 27[main]03/10 10:17:44.375 WARN main
>>> Cannot find key: LineString_Unknown in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 28[main]03/10 10:17:44.609 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_EditGroup in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 29[main]03/10 10:17:44.609 WARN main
>>> Cannot find key: Menu_Accelerator_Speeddial_EditGroup in resource
bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal> 30[main]03/10 10:17:44.687 WARN main
>>> Cannot find key: Dialog_QueuedCall_Label_String in resource
bundle: Dialog<o:p></o:p></p>
<p class=MsoNormal> 31[Thread-13]03/10 10:17:45.437 WARN
Thread-13 >>> Inside loadUserList(): Enter<o:p></o:p></p>
<p class=MsoNormal> 32[Thread-12]03/10 10:20:09.484 ERROR Thread-12
>>> ACClientTelephonyMgr.init(): Failed to do provider Login.
com.cisco.ac.common.ACException: Unable to create provider -- null<o:p></o:p></p>
<p class=MsoNormal> 33[Thread-12]03/10 10:20:09.484 ERROR Thread-12
>>> Exception: com.cisco.ac.common.ACException: Failed_Telephony_Init<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre></div>
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