<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Remember you set both the username and password in the AC service parameters too. They can be whatever you wish as long as they match the application user configured.<div> <br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Mar 11, 2008, at 9:09 AM, Dustin S. Fowler wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal"><span style="color:#1F497D">Wes,<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">We are only LDAP. <o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">Is there another way to verify the password. I reset it manually to 12345. I also deleted and recreated the application users altogether. <o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">Thanks<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">Dustin<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p> <div> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"; color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family: "Tahoma","sans-serif";color:windowtext"> Wes Sisk [<a href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br> <b>Sent:</b> Monday, March 10, 2008 3:57 PM<br> <b>To:</b> Dustin S. Fowler<br> <b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> Re: [cisco-voip] CUCM 6.X Attendant Console<o:p></o:p></span></p> </div> </div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">"Failed to do provider Login"<br> <br> the password configured for the AC user under user->global directory does not match the password configured for the AC user in the service. <br> set the password under AC Server service parameters. then reset the password for the user in ldap.<br> <br> are you AD/LDAP integrated?<br> <br> /Wes<br> <br> Dustin S. Fowler wrote: <o:p></o:p></p><p class="MsoNormal">All,<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Below is an error log while trying to use the Attendant Console. I have restarted the service. I have verified the ac and ACDeviceAuthenticationUser users, their passwords are set to 12345. They have the following rights:<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Standard CTI Enabled<o:p></o:p></p><p class="MsoNormal">Standard CTI Allow Control of all Devices<o:p></o:p></p><p class="MsoNormal">Standard CTI Allow Call Park Monitoring<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Any ideas are welcome.<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">Dustin S Fowler<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal">1[main]03/10 10:16:03.968 DEBUG main >>> New trace level: DEBUG<o:p></o:p></p><p class="MsoNormal"> 2[main]03/10 10:16:03.968 INFO main >>> <o:p></o:p></p><p class="MsoNormal"> 3[main]03/10 10:16:03.968 INFO main >>> **************************************<o:p></o:p></p><p class="MsoNormal"> 4[main]03/10 10:16:03.968 INFO main >>> ****** Attendant Console Client ******<o:p></o:p></p><p class="MsoNormal"> 5[main]03/10 10:16:03.968 INFO main >>> * Version : 6.0(1)<o:p></o:p></p><p class="MsoNormal"> 6[main]03/10 10:16:03.968 INFO main >>> * Built on : Tue May 8 02:50:11 PDT 2007<o:p></o:p></p><p class="MsoNormal"> 7[main]03/10 10:16:03.968 INFO main >>> **************************************<o:p></o:p></p><p class="MsoNormal"> 8[main]03/10 10:16:03.968 INFO main >>> <o:p></o:p></p><p class="MsoNormal"> 9[main]03/10 10:16:03.968 DEBUG main >>> Command Argument 0: C:\Program Files\Cisco\Unified Communications Manager Attendant Console\bin\ACClient.exe<o:p></o:p></p><p class="MsoNormal"> 10[main]03/10 10:16:03.984 INFO main >>> toolTip Delay = 150<o:p></o:p></p><p class="MsoNormal"> 11[main]03/10 10:16:04.203 DEBUG main >>> New trace level: WARN<o:p></o:p></p><p class="MsoNormal"> 12[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_File_Online in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 13[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_Add in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 14[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_Delete in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 15[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_Edit in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 16[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_NewGroup in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 17[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_DeleteGroup in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 18[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Edit_Settings in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 19[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Largest in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 20[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Larger in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 21[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Medium in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 22[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Smaller in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 23[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Smallest in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 24[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Help_Help in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 25[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Help_About in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 26[main]03/10 10:17:44.375 WARN main >>> Cannot find key: LineString_Unknown in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 27[main]03/10 10:17:44.375 WARN main >>> Cannot find key: LineString_Unknown in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 28[main]03/10 10:17:44.609 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_EditGroup in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 29[main]03/10 10:17:44.609 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_EditGroup in resource bundle: GlobalUI<o:p></o:p></p><p class="MsoNormal"> 30[main]03/10 10:17:44.687 WARN main >>> Cannot find key: Dialog_QueuedCall_Label_String in resource bundle: Dialog<o:p></o:p></p><p class="MsoNormal"> 31[Thread-13]03/10 10:17:45.437 WARN Thread-13 >>> Inside loadUserList(): Enter<o:p></o:p></p><p class="MsoNormal"> 32[Thread-12]03/10 10:20:09.484 ERROR Thread-12 >>> ACClientTelephonyMgr.init(): Failed to do provider Login. com.cisco.ac.common.ACException: Unable to create provider -- null<o:p></o:p></p><p class="MsoNormal"> 33[Thread-12]03/10 10:20:09.484 ERROR Thread-12 >>> Exception: com.cisco.ac.common.ACException: Failed_Telephony_Init<o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"> <o:p></o:p></p> <pre><o:p> </o:p></pre><pre style="text-align:center"><hr size="4" width="90%" align="center">
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>