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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Gents,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I see where to change the Usernames in the service parameters
but not the passwords. Is it on a different page?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dustin<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Tuesday, March 11, 2008 10:24 AM<br>
<b>To:</b> Dustin S. Fowler<br>
<b>Cc:</b> 'Wes Sisk'; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CUCM 6.X Attendant Console<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Remember you set both the username and password in the AC
service parameters too. They can be whatever you wish as long as they
match the application user configured.<o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
<div>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Mar 11, 2008, at 9:09 AM, Dustin S. Fowler wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Wes,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>We are only LDAP. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Is there another way to verify the password. I reset it
manually to 12345. I also deleted and recreated the application users
altogether. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Thanks</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Dustin</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Wes Sisk [<a
href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b>Sent:</b> Monday, March 10, 2008 3:57 PM<br>
<b>To:</b> Dustin S. Fowler<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUCM 6.X Attendant Console</span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>"Failed
to do provider Login"<br>
<br>
the password configured for the AC user under user->global directory does
not match the password configured for the AC user in the service. <br>
set the password under AC Server service parameters. then reset the password
for the user in ldap.<br>
<br>
are you AD/LDAP integrated?<br>
<br>
/Wes<br>
<br>
Dustin S. Fowler wrote: <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>All,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Below
is an error log while trying to use the Attendant Console. I have restarted the
service. I have verified the ac and ACDeviceAuthenticationUser users, their
passwords are set to 12345. They have the following rights:<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Standard
CTI Enabled<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Standard
CTI Allow Control of all Devices<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Standard
CTI Allow Call Park Monitoring<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any
ideas are welcome.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Dustin
S Fowler<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>1[main]03/10
10:16:03.968 DEBUG main >>> New trace level: DEBUG<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
2[main]03/10 10:16:03.968 INFO main >>> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
3[main]03/10 10:16:03.968 INFO main >>>
**************************************<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
4[main]03/10 10:16:03.968 INFO main >>> ****** Attendant Console
Client ******<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
5[main]03/10 10:16:03.968 INFO main >>> * Version : 6.0(1)<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
6[main]03/10 10:16:03.968 INFO main >>> * Built on : Tue
May 8 02:50:11 PDT 2007<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
7[main]03/10 10:16:03.968 INFO main >>>
**************************************<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
8[main]03/10 10:16:03.968 INFO main >>> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
9[main]03/10 10:16:03.968 DEBUG main >>> Command Argument 0:
C:\Program Files\Cisco\Unified Communications Manager Attendant
Console\bin\ACClient.exe<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
10[main]03/10 10:16:03.984 INFO main >>> toolTip Delay = 150<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
11[main]03/10 10:16:04.203 DEBUG main >>> New trace level: WARN<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
12[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_File_Online in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
13[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_Add in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
14[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_Delete in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
15[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_Edit in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
16[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_NewGroup in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
17[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_DeleteGroup in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
18[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Edit_Settings in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
19[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_TextSize_Largest in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
20[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_TextSize_Larger in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
21[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_TextSize_Medium in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
22[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Smaller
in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
23[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_TextSize_Smallest in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
24[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Help_Help
in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
25[main]03/10 10:17:44.062 WARN main >>> Cannot find key:
Menu_Accelerator_Help_About in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
26[main]03/10 10:17:44.375 WARN main >>> Cannot find key:
LineString_Unknown in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
27[main]03/10 10:17:44.375 WARN main >>> Cannot find key:
LineString_Unknown in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
28[main]03/10 10:17:44.609 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_EditGroup in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
29[main]03/10 10:17:44.609 WARN main >>> Cannot find key:
Menu_Accelerator_Speeddial_EditGroup in resource bundle: GlobalUI<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
30[main]03/10 10:17:44.687 WARN main >>> Cannot find key:
Dialog_QueuedCall_Label_String in resource bundle: Dialog<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
31[Thread-13]03/10 10:17:45.437 WARN Thread-13 >>> Inside
loadUserList(): Enter<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
32[Thread-12]03/10 10:20:09.484 ERROR Thread-12 >>>
ACClientTelephonyMgr.init(): Failed to do provider Login.
com.cisco.ac.common.ACException: Unable to create provider -- null<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
33[Thread-12]03/10 10:20:09.484 ERROR Thread-12 >>> Exception:
com.cisco.ac.common.ACException: Failed_Telephony_Init<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<pre> <o:p></o:p></pre><pre style='text-align:center'>
<hr size=4 width="90%" align=center>
</pre><pre style='text-align:center'><o:p> </o:p></pre><pre
style='text-align:center'><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre></div>
<div>
<p class=MsoNormal>_______________________________________________<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>cisco-voip mailing list<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
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