Did you ever figure this out? I finally got past the call control failure in 6.1, for some reason my buttons at the top of the application are greyed out. Answer hang up, hold, etc. <br><br>
<div class="gmail_quote">On Tue, Mar 11, 2008 at 10:06 AM, Dustin S. Fowler <<a href="mailto:dustin.s.fowler@gmail.com">dustin.s.fowler@gmail.com</a>> wrote:<br>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Gents,</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">I see where to change the Usernames in the service parameters but not the passwords. Is it on a different page?</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Dustin</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Ryan Ratliff [mailto:<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>] <br><b>Sent:</b> Tuesday, March 11, 2008 10:24 AM<br>
<b>To:</b> Dustin S. Fowler<br><b>Cc:</b> 'Wes Sisk'; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>
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<div class="Wj3C7c"><br><b>Subject:</b> Re: [cisco-voip] CUCM 6.X Attendant Console</div></div></span>
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<p>Remember you set both the username and password in the AC service parameters too. They can be whatever you wish as long as they match the application user configured.</p>
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<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 9pt">-Ryan</span></p></div>
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<p>On Mar 11, 2008, at 9:09 AM, Dustin S. Fowler wrote:</p></div>
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<p><span style="COLOR: #1f497d">Wes,</span></p>
<p><span style="COLOR: #1f497d"> </span></p>
<p><span style="COLOR: #1f497d">We are only LDAP. </span></p>
<p><span style="COLOR: #1f497d"> </span></p>
<p><span style="COLOR: #1f497d">Is there another way to verify the password. I reset it manually to 12345. I also deleted and recreated the application users altogether. </span></p>
<p><span style="COLOR: #1f497d"> </span></p>
<p><span style="COLOR: #1f497d">Thanks</span></p>
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<p><span style="COLOR: #1f497d">Dustin</span></p>
<p><span style="COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> Wes Sisk [<a href="mailto:wsisk@cisco.com" target="_blank">mailto:wsisk@cisco.com</a>] <br><b>Sent:</b> Monday, March 10, 2008 3:57 PM<br>
<b>To:</b> Dustin S. Fowler<br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] CUCM 6.X Attendant Console</span></p></div></div>
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<p>"Failed to do provider Login"<br><br>the password configured for the AC user under user->global directory does not match the password configured for the AC user in the service. <br>set the password under AC Server service parameters. then reset the password for the user in ldap.<br>
<br>are you AD/LDAP integrated?<br><br>/Wes<br><br>Dustin S. Fowler wrote: </p>
<p>All,</p>
<p> </p>
<p>Below is an error log while trying to use the Attendant Console. I have restarted the service. I have verified the ac and ACDeviceAuthenticationUser users, their passwords are set to 12345. They have the following rights:</p>
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<p>Standard CTI Enabled</p>
<p>Standard CTI Allow Control of all Devices</p>
<p>Standard CTI Allow Call Park Monitoring</p>
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<p> </p>
<p>Any ideas are welcome.</p>
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<p>Dustin S Fowler</p>
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<p>1[main]03/10 10:16:03.968 DEBUG main >>> New trace level: DEBUG</p>
<p> 2[main]03/10 10:16:03.968 INFO main >>> </p>
<p> 3[main]03/10 10:16:03.968 INFO main >>> **************************************</p>
<p> 4[main]03/10 10:16:03.968 INFO main >>> ****** Attendant Console Client ******</p>
<p> 5[main]03/10 10:16:03.968 INFO main >>> * Version : 6.0(1)</p>
<p> 6[main]03/10 10:16:03.968 INFO main >>> * Built on : Tue May 8 02:50:11 PDT 2007</p>
<p> 7[main]03/10 10:16:03.968 INFO main >>> **************************************</p>
<p> 8[main]03/10 10:16:03.968 INFO main >>> </p>
<p> 9[main]03/10 10:16:03.968 DEBUG main >>> Command Argument 0: C:\Program Files\Cisco\Unified Communications Manager Attendant Console\bin\ACClient.exe</p>
<p> 10[main]03/10 10:16:03.984 INFO main >>> toolTip Delay = 150</p>
<p> 11[main]03/10 10:16:04.203 DEBUG main >>> New trace level: WARN</p>
<p> 12[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_File_Online in resource bundle: GlobalUI</p>
<p> 13[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_Add in resource bundle: GlobalUI</p>
<p> 14[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_Delete in resource bundle: GlobalUI</p>
<p> 15[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_Edit in resource bundle: GlobalUI</p>
<p> 16[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_NewGroup in resource bundle: GlobalUI</p>
<p> 17[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_DeleteGroup in resource bundle: GlobalUI</p>
<p> 18[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Edit_Settings in resource bundle: GlobalUI</p>
<p> 19[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Largest in resource bundle: GlobalUI</p>
<p> 20[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Larger in resource bundle: GlobalUI</p>
<p> 21[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Medium in resource bundle: GlobalUI</p>
<p> 22[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Smaller in resource bundle: GlobalUI</p>
<p> 23[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_TextSize_Smallest in resource bundle: GlobalUI</p>
<p> 24[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Help_Help in resource bundle: GlobalUI</p>
<p> 25[main]03/10 10:17:44.062 WARN main >>> Cannot find key: Menu_Accelerator_Help_About in resource bundle: GlobalUI</p>
<p> 26[main]03/10 10:17:44.375 WARN main >>> Cannot find key: LineString_Unknown in resource bundle: GlobalUI</p>
<p> 27[main]03/10 10:17:44.375 WARN main >>> Cannot find key: LineString_Unknown in resource bundle: GlobalUI</p>
<p> 28[main]03/10 10:17:44.609 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_EditGroup in resource bundle: GlobalUI</p>
<p> 29[main]03/10 10:17:44.609 WARN main >>> Cannot find key: Menu_Accelerator_Speeddial_EditGroup in resource bundle: GlobalUI</p>
<p> 30[main]03/10 10:17:44.687 WARN main >>> Cannot find key: Dialog_QueuedCall_Label_String in resource bundle: Dialog</p>
<p> 31[Thread-13]03/10 10:17:45.437 WARN Thread-13 >>> Inside loadUserList(): Enter</p>
<p> 32[Thread-12]03/10 10:20:09.484 ERROR Thread-12 >>> ACClientTelephonyMgr.init(): Failed to do provider Login. com.cisco.ac.common.ACException: Unable to create provider -- null</p>
<p> 33[Thread-12]03/10 10:20:09.484 ERROR Thread-12 >>> Exception: com.cisco.ac.common.ACException: Failed_Telephony_Init</p>
<p> </p>
<p> </p>
<p> </p><pre> </pre><pre style="TEXT-ALIGN: center"><hr align="center" width="90%" size="4">
</pre><pre style="TEXT-ALIGN: center"> </pre><pre style="TEXT-ALIGN: center"> </pre><pre> </pre><pre>_______________________________________________</pre><pre>cisco-voip mailing list</pre><pre><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></pre>
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