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Curt,<br>
<br>
7914 lines can be configured many ways.<br>
Configured as BLF Speed Dials you will monitor and dial when you go
offhook.<br>
Configured as shared lines it will not dial when you go offhook.<br>
<br>
/Wes<br>
<br>
Curt Shaffer wrote:
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<p class="MsoNormal">So I called TAC about the attendant console not
functioning
properly and I was told that you are not able to dial a person directly
by
picking up the headset and pressing their respective console button. I
find
this hard to believe because even old school traditional consoles like
it were
able to do this. Can anyone out there verify if when you are running a
7960
with the 7914 Side car, when you pick up the handset and press a
console button
that is associated with a users extension, can it in fact dial their
extension?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have the lines set to monitor mode. The
documentation
states that you can hit transfer then hit the button and successfully
transfer
a call this way, which is why I find it hard to believe you can’t just
use it to dial them directly.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please let me know if I am understanding the
proper
functioning of this device. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Curt<o:p></o:p></p>
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