<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">You are probably missing the feature license. Check the application event log in RTMT to be sure.<div><br class="webkit-block-placeholder"></div><div>This is the one you generate from the PAK of your upgrade kit. It's a new license with 6.x and has been discussed quite a bit on this list in the past.<br><div><br></div><div><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>STEVEN CASPER</span></div><div class="Section1"><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <b>Sent:</b> Tuesday, March 18, 2008 11:34 AM<br> <b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> [cisco-voip] 6.1.1 Upgrade - Can not get the phones to register<o:p></o:p></span></div> </div> </div><p class="MsoNormal"><o:p> </o:p></p><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Upgrading our Lab Call Manager from 4.1.3sr5d to 6.1.1 This is a two<br> node system with a Pub and the Sub. All phones are registered to the Sub. Upgraded the PUB to 6.1.1-2000-3 - all went well and installed Licence files to support 2 nodes and 100 DLUs <br> <br> Prior to upgrading the Sub we tried to switch phones over to the upgraded PUB by disabling the CCM service and then also by powering it down but the LAN attached phones will not register. A MGCP attached router indicates that the Pub server is down and all phones are in SRST. <br> <br> On the Pub the Call Manager service keeps shutting down. Interestingly some of the phones upgraded but still will not register. <o:p></o:p></span></div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Any advice?<o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Thanks!<o:p></o:p></span></div> </div> <div><p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom: 12.0pt;margin-left:0in"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Steve<o:p></o:p></span></p> </div><p><br></p></div></div></div></div></body></html>